Learning & Development Specialist - Digital & Operations| Retail
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Key skills for this role
About the Role
The Learning & Development Specialist will bring learning to life through engaging digital content, creative campaigns, and compelling presentations. The role will manage learni.
Key Skills for This Role
Responsibilities
- Translate business and training needs into annual and monthly learning plans
- Coordinate end to end delivery of learning solutions including classroom, virtual, blended, and self learning
- Drive learning engagement through campaigns, communication, and social learning initiatives
- Monitor learning delivery, completion, and certification through agreed platforms and dashboards
- Act as learning consultant for Line Managers, HRBP, SMEs, and Regional L&D
Requirements
- Experience in learning planning and training deployment
- Ability to manage learning operations and ensure SLA delivery
- Strong stakeholder partnership skills
- Experience with digital content creation and engagement campaigns
Full Job Posting
Role Overview
- The Learning & Development Specialist will bring learning to life through engaging digital content, creative campaigns, and compelling presentations.
- The role involves strategic planning, coordination, and monitoring of learning activities that support employee development, business priorities, and brand competency.
What You Will Do
- Translate business and training needs into annual and monthly learning plans aligned with regional priorities and SLA commitments.
- Ensure learning activities are planned, communicated, and deployed within agreed timelines (monthly, quarterly, annual cycles).
- Coordinate the end to end delivery of learning solutions including classroom, virtual, blended, and self learning in line with learning pathways and priorities.
- Ensure availability and readiness of facilitators, buddies, and learning resources to meet service expectations.
- Drive learning engagement through campaigns, communication, and social learning initiatives.
- Monitor learning delivery, completion, and certification through agreed platforms and dashboards.
- Act as the learning consultant for Line Managers, HRBP, SMEs, and Regional L&D.
- Contribute to regional and retail learning initiatives, projects, and continuous improvement of learning solutions.
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