Lead Solutions Engineer

You help scale the impact of the Solutions function by creating reusable collateral, establishing solution patterns, and mentoring others on customer engagement and technical strategy.

You discover and translate customer's strategic priorities and problem statements into high impact Agentic AI use cases leveraging Taktile during the sales process and throughout the Enterprise sales cycle, focusing on uncovering high-value AI use cases that justify significant investment and strategic partnership.

You lead the design and execution of proof-of-value projects that combine customer data, ML/AI models, and Taktile’s platform to demonstrate strategic ROI.

You build technical prototypes and demos leveraging the Taktile platform that simulate production-grade integrations and workflows.

You collaborate with partners and customers to design and build solutions in Taktile's Agentic Decisioning Platform.

You lead proof-of-value projects and can communicate the value opportunity of a full implementation and the corresponding strategic roadmap to senior stakeholders up to C-level executives.

You work with product management to share competitive intelligence and prospect insights gathered during the sales process, helping shape Taktile's AI product roadmap and positioning strategy.

You lead the discovery for new use cases and implement them on the platform to assess product-solution fit.

You provide feedback to our product team and share results of your discovery with go to market functions.

You have experience operating in a technical leadership role—whether by owning strategic accounts, mentoring junior team members, or shaping solution strategy at scale in a high-growth environment.

Live for Customer Value: You have at least 5-7 years of experience working within Enterprise Solution/ Sales Engineering in B2B SaaS, or in a senior technical consulting role

Technical expertise: You have deep expertise with enterprise-level infrastructure and architecture, including a extensive understanding of APIs.

You have experience building, tuning, or deploying ML models (e.g., scikit-learn, XGBoost, PyTorch, TensorFlow) in production settings

Experience with AI use cases in financial services (e.g. fraud detection, credit scoring, underwriting) is a strong plus.

You are comfortable explaining how a model works to both a technical stakeholder such as a CTO and domain experts such as Credit Risk Managers

You have acquired domain expertise in the financial services industry (banking, insurance, capital markets, payments, etc.).

Work with colleagues that lift you up, challenge you, celebrate you and help you grow.

We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields.

If you are similarly capable, caring, and driven, you'll find yourself at home here

Make an impact and meaningfully shape an early-stage company

Experience a truly flat hierarchy and communicate directly with founding team members.

Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo

Learn from experienced mentors and achieve tremendous personal and professional growth.

Get to know and leverage our network of leading tech investors and advisors around the globe.

Receive a top-of-market equity and cash compensation package

Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes.

Use the equipment of your choice including meaningful home office set-up.

We're eager to meet talented and driven candidates regardless of whether they tick all the boxes.

We're looking for someone who will add to our culture, not just fit within it.

We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply

We seek to actively recognize and combat racism, sexism, ableism and ageism.

We embrace and support all gender identities and expressions, and celebrate love in its many forms.

We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears

Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents.

With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding.

Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo.

With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator.

Learn more at taktile.com.

About Your Employment.

Taktile operates through regional entities worldwide.

Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania).

The applicable entity will be confirmed during the offer process.

Your Privacy.

Taktile ("we" or "us") is the controller of the personal data you provide during this application process.

We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.

How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities.

Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)).

Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention.

Successful candidates' data becomes part of their employment records.

Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent.

California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information.

Automated decision-making: We use automated tools to assist in screening applications.

No hiring decision is made solely by automated means without human review.

International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania.

Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.

By submitting your application, you acknowledge that you have read and understood Taktile's Applicant Privacy Policy.

To exercise your rights or ask questions, contact privacy@taktile.com.