Lead Product Manager, Search
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Key skills for this role
About the Role
Scribd is looking for a Lead Product Manager, Search to set strategy and drive execution for the Search team, transforming the search experience into a best-in-class discovery engine.
Key Skills for This Role
Responsibilities
- Chart the long term search strategy — own a multi year roadmap spanning query understanding, retrieval, ranking, and results presentation across Scribd's surfaces
- Partner with ML Engineering & Applied Research — translate cutting edge retrieval and ranking research into production systems
- Define the metrics that matter — establish and monitor leading indicators of search success: query success rate, zero result rate, click through, and downstream subscription conversion and retention
- Balance short term wins with long term vision — ship incremental relevance improvements that hit revenue goals while building an extensible search platform aligned with Scribd's 3 year AI strategy
- Fuse data with the voice of the customer — synthesize experiment results, query analytics, user interviews, and feedback sessions to inform prioritization and feature design
- Communicate with clarity and influence — align product, engineering, design, content, and executive stakeholders by clearly articulating requirements, timelines, deliverables, and expected impact
Requirements
- 6+ years of product management experience, including 4+ years leading search or recommendations products in a high traffic consumer environment
- Demonstrated success shipping ML driven features that moved core business metrics (engagement, conversion, or revenue) for large scale products
- Experience designing LLM and GenAI enhanced user experiences that go beyond raw chat to deliver task specific value
- Hands on proficiency with SQL and a scripting language (Python or R) for rapid data exploration
- Deep familiarity with retrieval and ranking algorithms, embeddings, and feature stores
- Track record of thriving amid ambiguity: shaping a multi year vision, aligning cross functional teams, and delivering incremental wins
- Exceptional written and verbal communication skills
- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related technical field (or equivalent practical experience)
Full Job Posting
About the Role
- We're looking for a Lead Product Manager to set the strategy and drive execution for Scribd's Search team.
- In this pivotal role, you'll transform our search experience into a best in class discovery engine serving 200 million monthly visitors across a corpus of 300 million documents.
- Success here means defining a compelling vision, crafting metrics that truly matter, and experimenting your way to breakthrough features that redefine search relevance and discovery.
Responsibilities
- Chart the long term search strategy — own a multi year roadmap spanning query understanding, retrieval, ranking, and results presentation across Scribd's surfaces, guiding every user from intent to the right document.
- Partner with ML Engineering & Applied Research — translate cutting edge retrieval and ranking research into production systems that blend semantic embeddings, BM25, and real time behavioral signals for best in class relevance.
- Define the metrics that matter — establish and monitor leading indicators of search success: query success rate, zero result rate, click through, and downstream subscription conversion and retention.
- Balance short term wins with long term vision — ship incremental relevance improvements that hit revenue goals while building an extensible search platform aligned with Scribd's 3 year AI strategy.
- Fuse data with the voice of the customer — synthesize experiment results, query analytics, user interviews, and feedback sessions to inform prioritization and feature design.
- Communicate with clarity and influence — align product, engineering, design, content, and executive stakeholders by clearly articulating requirements, timelines, deliverables, and expected impact, securing buy in at every stage.
Qualifications
- 6+ years of product management experience, including 4+ years leading search or recommendations products in a high traffic consumer environment.
- Demonstrated success shipping ML driven features that moved core business metrics (engagement, conversion, or revenue) for large scale products.
- Experience designing LLM and GenAI enhanced user experiences that go beyond raw chat to deliver task specific value.
- Hands on proficiency with SQL and a scripting language (Python or R) for rapid data exploration, proficiency with prototyping tools, and model evaluation.
- Deep familiarity with retrieval and ranking algorithms, embeddings, and feature stores — paired with the ability to reason about end to end customer journeys for distinct user segments.
- Track record of thriving amid ambiguity: shaping a multi year vision, aligning cross functional teams, and delivering incremental wins along the way.
- Exceptional written and verbal communication skills — adept at crafting product briefs, bringing in inputs from multiple teams, and presenting data backed decisions to senior leadership.
- Bachelor's degree in Computer Science, Engineering, Mathematics, or a related technical field (or equivalent practical experience).
Bonus Points
- Familiarity with modern ML operations tooling — from vector databases to end to end model ops workflows (MLOps / LLMOps).
- Passion for the written word and open knowledge — a genuine drive to build products that democratize expertise.
Compensation
- In Canada, the reasonably expected salary range is between CAD 179,000 to CAD 228,000.
- This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.
Workplace & Location
- Scribd Flex empowers employees to choose the workstyle and location that support their best performance, while committing to intentional in person moments that strengthen collaboration and culture.
- Occasional in person attendance is required for all Scribd, Inc. employees, regardless of location.
- Primary residence in or near Ottawa, Toronto, or Vancouver (Canada).
About Scribd, Inc.
- Scribd, Inc. is on a mission to advance human understanding.
- Our four products — Scribd®, Slideshare®, Everand™, and Fable — help billions of people across the globe.
- We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists.
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