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As a Lead AI Product Manager at Sidecar Health, you will own critical member-facing product areas where AI can transform how people shop for and access healthcare. You'll drive the strategy, development, and launch of AI-powered features — including agentic systems, intelligent assistants, and LLM-powered experiences — that help members search for care, understand costs, and make more informed healthcare decisions.
You bring a builder's mindset. You've taken AI products from zero to one, you understand how to design for trust and auditability in non-deterministic systems, and you know that the hardest AI problems aren't technical — they're about decision integrity, user trust, and getting humans and AI to work together well.
As a Lead AI Product Manager at Sidecar Health, you will own critical member-facing product areas where AI can transform how people shop for and access healthcare. You'll drive the strategy, development, and launch of AI-powered features — including agentic systems, intelligent assistants, and LLM-powered experiences — that help members search for care, understand costs, and make more informed healthcare decisions.
You bring a builder's mindset. You've taken AI products from zero to one, you understand how to design for trust and auditability in non-deterministic systems, and you know that the hardest AI problems aren't technical — they're about decision integrity, user trust, and getting humans and AI to work together well.
Lead product strategy and execution for AI-powered member experiences that help members find high-quality, cost-effective care
Define how and where AI capabilities — LLMs, agentic workflows, conversational interfaces, intelligent recommendations — should be applied across the member journey
Own product roadmaps for AI-driven features, balancing member needs, company goals, and technical feasibility
Design human-in-the-loop workflows, fallback experiences, and guardrails that account for AI's probabilistic nature
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Define evaluation frameworks for AI product quality — accuracy, safety, hallucination risk, auditability, and user trust — and use them to make ship/no-ship decisions
Drive discovery and ideation for new AI-powered capabilities that improve healthcare shopping, transparency, and personalization
Use data, experimentation, and user insights to measure AI feature performance and iterate
Partner with engineering and data science to scope AI initiatives, define MVPs, and navigate build vs. buy vs. integrate decisions
Lead a cross-functional pod of engineers, designers, and data scientists to ship high-impact improvements
Stay current on the rapidly evolving AI landscape and translate emerging capabilities into concrete product opportunities
Establish strong product practices tailored to the unique challenges of shipping AI products
Bachelor's or Master's degree in Computer Science, Information Systems, Business Administration, or related field
5+ years of product management experience, with at least 2 years leading AI-powered product development (LLM-based features, agentic systems, conversational AI, or AI-assisted workflows — not solely traditional ML/predictive modeling)
Demonstrated experience taking AI products from concept through launch, including managing the unique challenges of non-deterministic systems — evaluation, safety, prompt design, user trust
Deep understanding of AI agents and agentic architectures — you've shipped systems where AI takes sequences of actions, not just generates responses
Strong instincts for designing trustworthy AI: traceable decisions, preserved intent, auditable outputs
Experience defining AI product quality metrics beyond traditional A/B testing
Founder or 0-to-1 builder experience is a strong plus — we want people who've shipped under constraints and learned from real users
Proficiency in SQL for independent data analysis
Strong sense of design and UX, especially for AI-powered interfaces where managing user expectations is critical
Deep understanding of Agile methodology
Ability to communicate AI trade-offs, risks, and limitations to broad business audiences without overpromising
Experience working cross-functionally across engineering, data science, design, and business stakeholders
Familiarity with AI safety, responsible AI practices, and healthcare-specific considerations is a plus
Startup experience is a plus
What You'll Get
Competitive salary, bonus opportunity, and equity package
Comprehensive Medical, Dental, and Vision benefits
A 401k retirement plan
Paid vacation and company holidays
Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.
Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Private U.S. health insurance company providing ACA-compliant major medical plans to large employers.
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Senior · 5+ years experience
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