Field Support Representative (Customer Service) - Toledo, OH

Reliable personal transportation and the ability to travel up to 30% across Ohio to visit groups and members on-site (travel expenses fully reimbursed)

A track record of reliability, accountability, and strong communication that enables you to work independently and effectively

A proactive mindset with strong problem-solving skills — you turn challenges and complaints into solutions and wins

The ability to educate members on Sidecar Health best practices and create a positive experience at every touchpoint

A desire to grow within the company — this high-visibility role offers opportunities for professional development and collaboration across teams

Empathy and relationship-building skills that help you connect with members and partners in meaningful ways

Flexibility and open schedule availability to meet the needs of members in the field

Bilingual (preferred)

Healthcare and/or insurance experience (preferred)

Competitive salary ($47,000 - $55,000) and equity package

Comprehensive Medical, Dental, and Vision benefits

A 401k retirement plan

Paid vacation and company holidays

Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.

Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.