Lead Account Manager (KSA)
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Key skills for this role
About the Role
L3Harris is seeking a Lead Account Manager to own and expand a portfolio of high-value defense and security accounts in Saudi Arabia. The role involves strategic growth, customer relationship management, and contract negotiations.
Key Skills for This Role
Responsibilities
- Serve as the principal relationship manager for a defined portfolio of major KSA accounts
- Develop and execute comprehensive account strategies to achieve annual operating plan targets
- Build and maintain trusted, high level relationships with key stakeholders
- Identify, qualify, and drive pursuit of new business opportunities
- Lead development of tailored proposals and manage complex negotiations
- Demonstrate understanding of offset requirements and collaborate with internal offset management teams
- Work closely with other KSA account managers, technical, engineering, legal, and program management teams
- Monitor market trends, competitor activities, and customer priorities
- Proactively identify and mitigate risks to account retention and growth
- Provide regular updates on account status, pipeline development, and forecasted revenue to senior leadership
Requirements
- Bachelor’s degree in Business, Engineering, or a related field, or extensive military background
- Minimum 6 8 years of experience in defense, security, or technology account management in the Middle East
- Demonstrated success in leading account strategy, business development, and contract negotiations for large scale programs
- Familiarity with offset requirements in KSA or GCC
- Exceptional interpersonal, communication, and negotiation skills
- Ability to travel frequently within KSA and region
- Proficiency in English
- Willingness to be based in Riyadh
Full Job Posting
Job Description
- The Lead Account Manager (KSA) is a senior, customer facing role responsible for owning and expanding a portfolio of high value defense and security accounts within the Kingdom of Saudi Arabia.
- This role supports a portfolio of systems and solutions within the L3Harris Communications & Spectrum Dominance Segment.
Essential Functions
- Serve as the principal relationship manager for a defined portfolio of major KSA accounts developing and executing comprehensive account strategies to achieve annual operating plan (AOP) targets and long term growth objectives.
- Build and maintain trusted, high level relationships with key stakeholders, ensuring proactive, in person engagement and responsiveness to evolving customer needs.
- Identify, qualify, and drive pursuit of new business opportunities, including contract extensions, upgrades, and new program phases across the supported portfolio.
- Lead the development of tailored proposals, manage complex negotiations, and ensure alignment with customer requirements and organizational objectives.
- Demonstrate a strong understanding of offset requirements and their impact on negotiations, collaborating with internal offset management teams as needed.
- Work closely with other KSA account managers, technical, engineering, legal, and program management teams to deliver integrated solutions and ensure successful program execution.
- Monitor market trends, competitor activities, and customer priorities to inform business strategy and maintain a competitive edge.
- Proactively identify and mitigate risks to account retention and growth, ensuring continuity of business and customer satisfaction.
- Provide regular updates on account status, pipeline development, and forecasted revenue to senior leadership.
Qualifications
- Bachelor’s degree in Business, Engineering, or a related field, or extensive military background in a relevant field.
- Minimum 6 8 years of experience in defense, security, or technology account management, with a proven track record of managing high value, complex customer relationships in the Middle East.
- Demonstrated success in leading account strategy, business development, and contract negotiations for large scale programs.
- Familiarity with offset requirements and their role in defense industry negotiations in the KSA or broader GCC region.
- Exceptional interpersonal, communication, and negotiation skills.
- Strong analytical and problem solving skills.
- Demonstrated ability to work collaboratively in a team oriented, cross functional environment.
- High level of professionalism, integrity, and discretion.
- Ability to thrive in dynamic, high pressure environments.
- Ability to travel frequently within the KSA and region as required.
- Proficiency in English.
- Willingness to be based in Riyadh.
Preferred Additional Skills
- Bachelor’s degree in a relevant field.
- Proficiency in Arabic.
- Experience working with or within KSA government or defense organizations.
- Experience using or strong understanding of tactical communication systems (e.g., L3Harris Falcon III Radios), C4I/C5ISR, night vision, and tactical data link systems.
- Ability to craft professional and compelling presentations in alignment with pursuits
- Strong experience with Artificial Intelligence
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