Lead Account Manager - C4I/C5ISR Systems (UAE)

Overview

Job Description

Essential Functions

• Serve as the principal relationship manager for a defined portfolio of major UAE accounts developing and executing comprehensive account strategies to achieve annual operating plan (AOP) targets and long-term growth objectives.
• Build and maintain trusted, high-level relationships with key stakeholders, ensuring proactive, in-person engagement and responsiveness to evolving customer needs.
• Identify, qualify, and drive pursuit of new business opportunities, including contract extensions, upgrades, and new program phases across the supported portfolio.
• Lead the development of tailored proposals, manage complex negotiations, and ensure alignment with customer requirements and organizational objectives.
• Demonstrate a strong understanding of offset requirements and their impact on negotiations, collaborating with internal offset management teams as needed.
• Work closely with other UAE account managers, technical, engineering, legal, and program management teams to deliver integrated solutions and ensure successful program execution.
• Monitor market trends, competitor activities, and customer priorities to inform business strategy and maintain a competitive edge.
• Proactively identify and mitigate risks to account retention and growth, ensuring continuity of business and customer satisfaction.
• Provide regular updates on account status, pipeline development, and forecasted revenue to senior leadership.

Qualifications

• Bachelor’s degree in Business, Engineering, or a related field, or extensive military background in a relevant field.
• Minimum 10 years of experience in defense, security, or technology account management, with a proven track record of managing high-value, complex customer relationships in the Middle East.
• Demonstrated success in leading account strategy, business development, and contract negotiations for large-scale programs.
• Strong understanding of defense and security solutions, including communications, C4I/C5ISR, night vision, and tactical data link systems.
• Familiarity with offset requirements and their role in defense industry negotiations in the UAE or broader GCC region.
• Exceptional interpersonal, communication, and negotiation skills.
• Strong analytical and problem-solving skills.
• Demonstrated ability to work collaboratively in a team-oriented, cross-functional environment.
• High level of professionalism, integrity, and discretion.
• Ability to thrive in dynamic, high-pressure environments.
• Ability to travel frequently within the UAE and region as required.
• Proficiency in English.
• Willingness to be based in Abu Dhabi.
• As L3Harris is a U.S.-based company, willingness to support flexible working hours as required when communicating with main offices.

Preferred Additional Skills

• Master’s degree in a relevant field.
• Proficiency in Arabic.
• Experience working with or within UAE government or defense organizations.
• Experience using or strong understanding of tactical communication systems (e.g., L3Harris Falcon III Radios), C4I/C5ISR, night vision, and tactical data link systems.
• Ability to craft professional and compelling presentations in alignment with pursuits
• Strong experience with Artificial Intelligence