Last Mile Logistics, Supply Chain Manager, Quick Commerce, KSA, MEA-TR Delivery Service Partners
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Key skills for this role
About the Role
Amazon is seeking a Delivery Partner Manager to support and guide Delivery Service Partners (DSPs) in building and growing their middle-mile businesses. You will manage relationships with 25-30 DSP owners, analyze performance, and drive operational improvements.
Key Skills for This Role
Responsibilities
- Partner with 25 30 DSP owners across the Kingdom of Saudi Arabia to set strategy, drive accountability, and track key performance metrics.
- Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.
- Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.
- Analyze problems, discover insights, deliver recommendations, and drive change both internally and externally.
- Collaborate frequently with integrated internal stakeholders such as Partner Relations, Value Added Service, Legal, fleet and network health.
- Facilitate and execute Monitoring and Enforcement Policies (MEP) and build two way feedback channels with OTR teams, DSPs and WW/EU Product and strategy.
- Travel between multiple sites to engage with business owners weekly.
Requirements
- 2+ years of sales or account management experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start ups, or SaaS Platforms
Full Job Posting
Overview
- Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon’s sustainability goals?
- Equal parts advisor and operating partner, Amazon’s team of Delivery Partner Managers assists and guides our Amazon DSPs (Logistics Supply chain Managers) business owners as they build and grow successful middle mile businesses during a transformational time.
Key job responsibilities
- Partner with 25 30 DSP owners across the Kingdom of Saudi Arabia including entrepreneurs with no background in the logistics industry, or seasoned logistics carrier (Depending on business program)
- Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.
- Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.
- Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.
- Analyze problems, discover insights, deliver recommendations, and drive change both internally and externally.
- Collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health to name a few.
- Facilitate and execute Monitoring and Enforcement Policies (MEP) and build two way feedback channels with OTR teams, DSPs and WW/EU Product and strategy.
- Travel between multiple sites to engage with business owners weekly to carry out their role effectively.
Basic Qualifications
- 2+ years of sales or account management experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start ups, or SaaS Platforms
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