Lab Equipment Maintenance Engineer, (MOCVD Metal-Organic Chemical Vapor Deposition & Deposition Instruments)

Position Summary

Major Responsibilities

• Respond to maintenance and troubleshooting requests and complete assigned work promptly and to a high standard.
• Coordinate maintenance schedules with end users and maintain productive relationships with equipment manufacturers and vendors.
• Diagnose equipment problems with operators, manufacturers, and agents and implement appropriate solutions.
• Identify spare parts, optimize stock levels, and assist with ordering processes.
• Coordinate vendor visits, maximize in-house maintenance, and minimize equipment downtime.
• Mentor junior personnel and instruct end users on equipment operation and preventive maintenance.
• Communicate clearly with end users and provide occasional value-added training sessions.
• Comply with HSE requirements, maintain safe work practices, and report safety concerns.
• Participate in process-improvement projects that improve efficiency and automation.
• Work with maintenance leads and perform additional related duties as assigned.

Competencies

• Troubleshooting ability for major electrical and mechanical components of research instruments and equipment.
• Professional customer service skills, urgency, problem solving, and analytical ability.
• Ability to manage varied workloads under pressure with minimal supervision.
• Leadership ability, teamwork, flexibility, and clear communication.
• Excellent command of spoken and written English.
• Ability to work effectively in a multicultural international environment.
• Proficiency with Microsoft Office and development of high-quality standard operating procedures.

Qualifications

• Bachelor’s degree in science or engineering.
• Factory service training for relevant equipment classes.
• Proficiency using a computerized maintenance management system such as SAP.
• Training in ISO 9001:2015, Six Sigma, or Lean principles is listed as an additional qualification.

Experience

• At least seven years of field service or in-house maintenance engineering experience involving service-level maintenance and repairs on deposition equipment.
• Experience with MOCVD, PVD, coaters, abatement equipment, or comparable deposition systems.
• Experience with manufacturers including Aixtron, Angstrom, DAS Engineering, MBRAUN, Oxford Instruments, Neocera, PVD Products, Riber, TNS, or Veeco.

Workplace and Schedule

• The role involves field service work and activity at laboratory and workshop sites.
• The position may require extended hours when needed and adherence to site and workshop safety requirements.