Associate Registrar

Position Overview

Major Responsibilities

• Manage Registrar services and student lifecycle transactions while maintaining continuity, accuracy, timeliness, service quality, escalation management, and prioritization during peak academic cycles.
• Own Registrar-related SIS processes, data, rules, workflows, business requirements, data standards, controls, acceptance criteria, and readiness needs.
• Ensure SIS-supported processes reflect approved academic policy and lead business change management for Registrar-impacting system changes.
• Lead academic information and data stewardship, policy implementation, compliance, records governance, stakeholder alignment, student lifecycle coordination, performance, continuous improvement, and team support.

Competencies

• Strong understanding of Registrar operations, student records, registration, scheduling, graduation, academic standing, and student lifecycle services.
• Ability to translate academic policy into procedures, controls, data rules, service standards, and SIS-supported workflows.
• Functional understanding of SIS-enabled operations, including data stewardship, workflow design, reporting, testing, and user acceptance.
• Strong knowledge of data governance, records management, privacy, confidentiality, auditability, academic integrity, and accreditation support.

Qualifications and Experience

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, Education Administration, or a related field.
• A Master’s degree is preferred.
• Seven to ten years of experience in Registrar operations, postgraduate academic administration, student services, or a comparable higher education environment.
• Experience managing SIS-supported Registrar processes.
• Experience with Banner or a comparable enterprise SIS is preferred.