KPI, Value & Benefits Realisation Lead
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Key skills for this role
About the Role
We are seeking a KPI, Value & Benefits Realisation Lead to drive measurable business outcomes by establishing KPI and SLA frameworks, value realization models, and benefits tracking for AI-native business process transformation.
Key Skills for This Role
Responsibilities
- Define KPIs and SLAs with baselines, target values, and business owners
- Build value and ROI models to measure programme outcomes
- Establish a benefits realization framework and track business value delivery
- Implement process intelligence using runtime telemetry to detect, measure, analyze, and continuously improve performance
- Drive continuous improvement against the defined benefits framework
Requirements
- 8+ years of experience in Performance Management, Value Realization, or Benefits Management
- Experience developing business cases and ROI models
- Experience delivering Government or large Enterprise transformation programmes
Full Job Posting
Overview
- Drive measurable business outcomes by establishing KPI and SLA frameworks, value realization models, and benefits tracking for AI native business process transformation.
Key Responsibilities
- Define KPIs and SLAs with baselines, target values, and business owners.
- Build value and ROI models to measure programme outcomes.
- Establish a benefits realization framework and track business value delivery.
- Implement process intelligence using runtime telemetry to detect, measure, analyze, and continuously improve performance.
- Drive continuous improvement against the defined benefits framework.
Qualifications
- 8+ years of experience in Performance Management, Value Realization, or Benefits Management.
- Experience developing business cases and ROI models.
- Experience delivering Government or large Enterprise transformation programmes.
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