Kitchen Equipment Technician
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Key skills for this role
About the Role
Americana Restaurants is hiring a Maintenance Technician for its restaurants in Dubai. The role involves corrective, reactive, and planned preventive maintenance of kitchen equipment, MEP, and fire protection systems.
Key Skills for This Role
Responsibilities
- Carry out corrective, reactive, and planned preventive maintenance of assets in restaurants, offices, and commissaries
- Respond to reactive complaints within SLA (4, 12, 72 hours) and gather spares within 24 hours
- Monitor external vendors and/or perform planned preventive maintenance
- Visit each store at least once monthly and conduct store inspection
- Minimize external vendor jobs by rectifying issues personally and ensure spares are not replaced unnecessarily
- Advise supervisor regarding major repairs or changes required
- Work towards improving customer satisfaction on daily tasks
- Improve skills and efficiency by attending courses
Requirements
- Proven experience as a Kitchen Equipment Technician or similar role in a commercial kitchen environment
- Previous experience in QSR or Hotel industry
- Extensive knowledge of fryers, ovens, broilers, grills, refrigerators, dishwashers, and ventilation systems
- 2 5 years of experience in restaurant and general maintenance
- Good knowledge of Field Management System and MS Office
- Must be able to communicate in English; Arabic is a plus
- Valid UAE 4 wheeler driving license
Full Job Posting
Job Purpose
- The Maintenance Technician is responsible for carrying out Corrective, Reactive and Planned Preventive Maintenance of Assets in all Restaurants, Offices and Commissaries owned/leased by Americana in KSA. He will have to look after Hard & Soft services for example MEP, Kitchen Equipment, Hood Servici
Essential Skillsets/Prerequisites
- Proven experience as a Kitchen Equipment Technician or similar role in a commercial kitchen environment, preferably with previous experience in QSR or Hotel industry
- Extensive knowledge of various types of kitchen equipment, including fryers, ovens, broilers, grills, refrigerators, dishwashers, and ventilation systems, and their components, functions, and maintenance requirements
Key Responsibilities
- Reactive Complaint / PPM: Response Time: As per SLA (4, 12, 72 etc hours). Spares Gathering: within 24 hours. Work Quality: As per Americana Standard. Monitoring PO Jobs: As per PO terms, Mall/Brand Coordination.
- Planned Preventive Maintenance: Monitor (external vendor) and/or perform Planned Preventive Maintenance.
- Corrective Maintenance: Visit each store at least once monthly and conduced store inspection.
- Cost Saving: Minimize the jobs from External Vendors by rectifying them himself. Ensure the spares are not replaced unless necessary. Advises supervisor regarding major repairs / changes required.
- Growth and Customer Focus: Work towards improving customer satisfaction on daily tasks
- Personal Growth: Improve skills & efficiency by attending courses.
Qualification & Experience
- Education: Technical Diploma preferred
- Experience: 2 5 years in restaurant and general maintenance
- Strong hands on experience on Kitchen Equipment and MEP, plus have a very good knowledge of KSA market in terms of parts availability, authority regulations, malls/landlord requirements
Skills and Abilities
- IT Skills: Good knowledge of using Field Management System, MS Office skills and able to use phone / computer
- Language Skills: Must be able to Communicate in English, Arabic is a plus, good written and oral capabilities
- Kuwait driving license
Pay
- Pay: AED 4,600.00 per month
Application Questions
- Are you currently residing in UAE?
- Do you have a valid 4 wheeler UAE driving license?
- Do you have Kitchen equipment maintenance experience?
- We are offering AED 4600 per month salary + Medical Insurance + Air Ticket Allowance every 2 years. Are you comfortable with this compensation package?
Work Location
- Work Location: In person
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