Key Account Manager Italy (Lombardy, Piedmont, Liguria, Valle d’Aosta)

Responsibilities:

• Present and sell company products, services, and solutions to current and potential key clients (Alarm Receiving Centres or security companies)
• Prepare action plans and schedules to identify specific sales targets and opportunities
• Operate as the lead point of contact for sales matters between the Company and the customers
• Proactively assess, clarify, and validate customer needs on an ongoing basis
• Prepare and execute sales training presentations
• Assist with high-severity issue escalations as needed
• Manage account services through quality checks and other follow-up metrics
• Develop a trusted advisor relationship
• Follow up on sales leads and referrals
• Develop and maintain product knowledge
• Prepare a variety of status reports, including sales call activities, follow-ups, and adherence to goals and objectives
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to the appropriate company staff
• Coordinate the involvement of company personnel, including Sales Managers, Technical Engineers, Accounting, Logistics, Product Management, etc., in order to meet account performance objectives and customers’ expectations
• Participate in marketing events, such as seminars, trade shows, and telemarketing events

Requirements:

• Result-oriented with the ability to function in a semi-autonomous environment
• Ability to develop and deliver presentations to large groups
• Ability to teach, coach, and mentor customer sales personnel in the application of Company products and solutions
• Ability to build and maintain long-lasting relationships with clients
• Ability to persuade and influence others
• Strong interpersonal and communication skills
• Ability to communicate the value proposition
• Maintain a professional appearance and provide a positive company image to the public
• Work requires significant travel to current and potential clients
• This requires the possession of a valid driver’s license for employment
• Willingness to work a flexible schedule with significant overnight and occasional weekend travel

We offer: