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Key Account Manager – Commercial Vehicles

AW Rostamani Holdings LLC
Dubai, UAE
Senior
Field
1 weeks ago
Account ManagementSalesConsultative SellingCustomer Relationship ManagementMarket IntelligenceNegotiation
Free

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Key skills for this role

Account ManagementSalesConsultative Selling
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Key Responsibilities

  • Achieve assigned Sales Target.
  • Maintain regular communication and build strong partnerships with assigned key accounts to support operational requirements and ensure customer satisfaction.
  • Handle customer inquiries, share product information, and coordinate with internal teams to ensure timely delivery and service.
  • Conduct scheduled field visits to fleet operators, transport companies, logistics firms, schools, construction fleets, hospitality groups, and government entities.
  • Implement management plan to penetrate potential customers within the transport, school, hospitality, and small‑fleet segment.
  • To add active customers to our existing clients as per the Targets set.
  • Arrange customer visits, demos, and product introductions alignment with management strategy.
  • Follow up on proposals, tenders, commercial offers, and required documentation.
  • Apply sales techniques including consultative selling, solution‑based selling, product advantages, TCO (Total Cost of Ownership) positioning, and after‑sales value proposition.
  • Engage with transport companies, schools, hospitality groups, logistics operators, construction fleets, and government entities.
  • Promote extended warranty options, service contracts, accessories, and other after‑sales programs.
  • Provide right input for market intelligence and competitor activities.

Product Knowledge & Training

  • Develop knowledge of JMMC buses, vans, and minibuses.
  • Attend internal training programs to improve skills in sales techniques and product understanding.

Policies, Procedures, and Compliance

  • Understand and adhere to Standard Operating Procedures (SOPs), credit approval processes, and financial policies for fleet sales.
  • Ensure compliance with GIA policies, Anti Money Laundering (AML), and Know Your Customer (KYC) requirements.
  • Follow all company and departmental policies related to vehicle purchasing, registration, insurance, and payment procedures for commercial buyers.
  • Maintain accurate documentation and ensure timely submission of all sales related paperwork.
  • Ensure individual adherence to ISO and SOP driven Sales Processes for commercial vehicle sales.

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