Key Account Executive
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Key skills for this role
Role Overview
Support the management and development of relationships with assigned priority customers, including corporate clients, interior designers, fit-out contractors, and repeat buyers.
Maintain communication, identify sales opportunities within existing accounts, ensure timely follow-ups, and coordinate internally for a smooth customer experience.
Key Skills for This Role
Full Job Posting
Role Overview
Support the management and development of relationships with assigned priority customers, including corporate clients, interior designers, fit-out contractors, and repeat buyers.
Maintain communication, identify sales opportunities within existing accounts, ensure timely follow-ups, and coordinate internally for a smooth customer experience.
Account Support and Relationships
- Maintain regular contact with assigned accounts.
- Build relationships with procurement teams, designers, and project stakeholders.
- Support client meetings, presentations, and product introductions.
- Ensure high levels of customer satisfaction.
Revenue Development
- Identify repeat orders, upgrades, and cross-sell opportunities.
- Prepare quotations with estimation or sales operations.
- Follow up on proposals and pending decisions.
- Assist in achieving revenue targets for assigned accounts.
Opportunity and Internal Coordination
- Monitor upcoming projects within client companies and gather market and competitor information.
- Update the CRM with accurate pipeline data.
- Liaise with production, warehouse, and delivery teams.
- Track order progress, update clients on timelines, and escalate risks or delays to the manager.
After-Sales Engagement
- Follow up after delivery to ensure customer satisfaction.
- Address minor concerns and route major issues appropriately.
Requirements and Experience
- 1–3 years of experience in sales or account management.
- Strong communication and relationship skills.
- Organized and detail-oriented.
- Ability to manage multiple clients.
- Basic negotiation understanding.
- Team coordination ability.
Employment and Compensation
- Job type: full-time.
- Pay: AED 5,000–6,000 per month.
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