Ken Fix-It Technician
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Key skills for this role
About the Role
Raffles Dubai is seeking a Ken Fix-It Technician to perform preventive and corrective maintenance of guestrooms. The role requires a multi-skilled technician capable of civil, electrical, plumbing, HVAC, and general maintenance.
Key Skills for This Role
Responsibilities
- Carry out scheduled Preventive Maintenance (PPM) of guestrooms in accordance with the approved maintenance programme
- Perform multi skilled maintenance including civil, electrical, plumbing, HVAC, carpentry, painting, and minor furniture repairs
- Carry out repairs such as grouting, silicone replacement, paint touch ups, door hardware adjustments, furniture touch ups, plumbing fixture repairs, electrical troubleshooting, GRMS device troubleshooting, curtain systems, FCU servicing, filter replacement, actuator replacement, chilled water condensation flushing, and other guestroom maintenance activities
- Inspect guestrooms thoroughly during PPM and identify defects requiring corrective action
- Ensure all maintenance work is completed to a high standard with quality workmanship and attention to detail
- Complete maintenance records accurately and update work orders upon completion
- Ensure all tools, materials, and spare parts are available before commencing work and maintain good housekeeping after completing tasks
- Report recurring defects, equipment failures, or major repairs requiring specialist intervention
- Comply with all hotel health, safety, environmental, and engineering procedures while maintaining a professional appearance in guest areas
- Support other engineering team members and perform additional duties as assigned by the Engineering Manager
Requirements
- Diploma or Trade Certificate in Mechanical, Electrical, Air Conditioning, Building Maintenance, or a related technical discipline
- Minimum 3 years' experience in hotel engineering or facilities maintenance, preferably within a luxury hotel environment
- Good command of written and spoken English
- Strong knowledge of guestroom preventive maintenance across civil, electrical, plumbing, HVAC, and carpentry disciplines
- Working knowledge of Guest Room Management Systems (GRMS) and hotel room equipment
- Good troubleshooting and problem solving skills
- Ability to work independently with minimal supervision
- Strong attention to detail and commitment to quality workmanship
- Good communication, teamwork, and time management skills
- Safety conscious with a proactive and guest focused attitude
Full Job Posting
Company Description
- Raffles Hotels & Resorts is a legendary brand since 1887, offering luxury hospitality at distinguished landmark addresses worldwide.
- Raffles Dubai is a 5 star hotel with an Egyptian inspired aesthetic, located in the business and shopping district adjacent to Wafi Mall.
Key Responsibilities
- Carry out scheduled Preventive Maintenance (PPM) of guestrooms in accordance with the approved maintenance programme.
- Perform multi skilled maintenance including civil, electrical, plumbing, HVAC, carpentry, painting, and minor furniture repairs.
- Carry out repairs such as grouting, silicone replacement, paint touch ups, door hardware adjustments, furniture touch ups, plumbing fixture repairs, electrical troubleshooting, GRMS device troubleshooting, curtain systems, FCU servicing, filter replacement, actuator replacement, chilled water conden
- Inspect guestrooms thoroughly during PPM and identify defects requiring corrective action.
- Ensure all maintenance work is completed to a high standard with quality workmanship and attention to detail.
- Complete maintenance records accurately and update work orders upon completion.
- Ensure all tools, materials, and spare parts are available before commencing work and maintain good housekeeping after completing tasks.
- Report recurring defects, equipment failures, or major repairs requiring specialist intervention.
- Comply with all hotel health, safety, environmental, and engineering procedures while maintaining a professional appearance in guest areas.
- Support other engineering team members and perform additional duties as assigned by the Engineering Manager.
Qualifications
- Diploma or Trade Certificate in Mechanical, Electrical, Air Conditioning, Building Maintenance, or a related technical discipline.
- Minimum 3 years' experience in hotel engineering or facilities maintenance, preferably within a luxury hotel environment.
- Good command of written and spoken English.
- Embrace the Raffles brand promise and luxury in your role and in all your interactions.
- Foster an inclusive environment where every individual feels valued and respected.
Skills & Competencies
- Strong knowledge of guestroom preventive maintenance across civil, electrical, plumbing, HVAC, and carpentry disciplines.
- Working knowledge of Guest Room Management Systems (GRMS) and hotel room equipment.
- Good troubleshooting and problem solving skills.
- Ability to work independently with minimal supervision.
- Strong attention to detail and commitment to quality workmanship.
- Good communication, teamwork, and time management skills.
- Safety conscious with a proactive and guest focused attitude.
Employee Benefits
- Complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties.
- Special dining and wellness discounts.
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