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naukri

Junior Process & Performance Analyst -Emirati

Confidential Company
Dubai, UAE
Entry
Onsite
Discovered 3 weeks ago
ERP systemsRequirements gatheringSystem testingProcess improvementProcess mappingSOP and workflow documentation
Free

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ERP systemsRequirements gatheringSystem testing
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Role overview

The Junior Process & Performance Analyst supports ERP, process improvement, digitalization, reporting, and operational performance activities.

The role coordinates with business departments, IT, and external implementation partners.

Responsibilities

  • Support ERP implementation and system activities, including requirements gathering, testing, issue tracking, user coordination, and adoption.
  • Support continuous improvement of the ERP system after implementation.
  • Coordinate system, process, and digital improvement initiatives with departments, IT, and implementation partners.
  • Improve data quality, standardization, and accuracy across ERP, reporting, and digital systems.
  • Identify process digitalization and automation opportunities.
  • Support practical use of AI and Generative AI in reporting, documentation, analysis, productivity, and business processes.
  • Review and document end-to-end processes, including bottlenecks, gaps, duplication, and improvement opportunities.
  • Maintain process maps, SOPs, workflows, and related documentation.
  • Analyze operational data using Power BI, Excel, and other tools.
  • Track improvement actions, project activities, and implementation progress.

Requirements

  • Ability to support ERP and system activities, including requirements gathering, testing, issue tracking, and user coordination.
  • Ability to review and document end-to-end business processes and identify improvement opportunities.
  • Ability to prepare and maintain process maps, SOPs, workflows, and related documentation.
  • Ability to analyze operational data using Power BI, Excel, and other tools.
  • Ability to support practical applications of AI and Generative AI in reporting, analysis, productivity, and business processes.

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