Junior IT Support (UAE Nationals Only)

Overview

Responsibilities

• Manage day-to-day IT operations, including system installation, testing and troubleshooting.
• Liaise with vendors, service providers and the Bank’s data center to resolve IT system issues (FOVA, SUMMIT, etc.).
• Supervise and implement IT systems, ensuring security and business continuity.
• Plan and manage IT infrastructure, projects and development aligned with the Bank’s strategy.
• Organize testing, training and cross-departmental coordination for IT projects.
• Maintain IT policy compliance, disaster recovery and documentation.
• Supervise the security programs for computer and telecommunication systems and assign access rights to authorized users.
• Oversee project execution in accordance with project plans and organize testing and training sessions for business departments.
• Draft operational and management procedures, conduct regular reviews and implement necessary updates to ensure compliance with IT policies.
• Develop IT system plans (including hardware and software) based on departmental needs analysis and forecasts and maintain comprehensive records of all purchased computer hardware and software.
• Perform administrative functions, including but not limited to procurement of computer media and other IT-related items.
• Formulate IT development plans in alignment with the Head Office’s latest IT strategies.
• Any other responsibility assigned by the bank or person in charge of the department from time to time on the basis of requirement.

Qualifications

• Bachelor’s degree in IT, Computer Science or related field.
• Fresh graduates are welcome to apply.
• Strong technical knowledge in IT systems, networking and cybersecurity.
• Excellent communication skills in English & Arabic.
• Based in Abu Dhabi, with strong initiative, discipline and ability to work under pressure.

📍 Location: Abu Dhabi

• **👤 Eligibility: Emiratization only**