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Junior Administrative Assistant

Emirates Flight Catering
Dubai, UAE
Full Time
Entry
1 months ago
Administrative SupportData EntryMicrosoft ExcelMicrosoft WordCustomer ServiceCommunication
Free

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Administrative SupportData EntryMicrosoft Excel
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Responsibilities

  • Receive Airline flight schedules for operating flights and summarize the list of flights operating.
  • Ensure all Airline catering orders and other service requests have been correctly updated in ERP / VITE and communicated.
  • Escalate to the Operations Assistant on shift any deviations or discrepancies with the Airline orders.
  • Validate new menus and schedules changes in the DFSM and escalate for corrections as required.
  • Ensure production and flight preparation reports are generated and distributed timely.
  • Prepare catering quotations, generate invoices as well as track and monitor payments for cash customers.
  • Compile and charge all catering services rendered for credit customers.
  • Assist and support the Operations Assistant in daily operations as required.
  • Support the training for the new staff and OJT plans.
  • Ensure that all systems in use are working and report any issues.
  • Take stock of office stationery and other office supplies and ensure orders are placed in a timely manner.

Qualifications

  • High school diploma or equivalent (certificate or diploma in Business Administration, Hospitality, Supply Chain or Catering is an advantage).
  • 2 years’ experience in an administrative or office support role (experience in catering, hospitality, or food services is a plus).
  • Ability to communicate effectively at all organizational levels.
  • Customer service skills in a high pressure environment.
  • Achievement orientated and problem solving capabilities.
  • Ability to develop highly effective working relationships.
  • Ability to effectively and creatively challenge people, situations and current thinking.
  • Ability to work independently and handle confidential information with discretion.
  • Computer literacy (MS Word, Excel, Outlook or similar systems). Basic data entry and reporting skills.

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