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التطوير الشامل للتطوير العقاري | TatwirCo
Jeddah, KSA
Full-time
Mid-Senior
Onsite
Discovered 4 weeks ago
Customer InteractionAppointment SchedulingCRM SystemsCommunicationData Management
Free
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Customer InteractionAppointment SchedulingCRM Systems
Role Overview
TatwirCo is seeking a Contact Center Specialist to handle customer interactions, schedule appointments, and manage CRM data. The role requires excellent communication skills, proficiency in CRM systems, and the ability to work under pressure.
Key Skills for This Role
Customer InteractionAppointment SchedulingCRM SystemsCommunicationData Management
Full Job Posting
About the Role
TatwirCo is seeking a Contact Center Specialist to handle customer interactions, schedule appointments, and manage CRM data. The role requires excellent communication skills, proficiency in CRM systems, and the ability to work under pressure.
Key Responsibilities
- Communicate with potential customers and schedule appointments for sales centers.
- Achieve targeted calls and appointments on a daily and monthly basis.
- Follow up with customers until they visit the sales center.
- Update customer data in the CRM system accurately.
- Coordinate with the sales team to ensure customer conversion and follow-up.
- Provide initial information about projects and answer customer inquiries.
Qualifications
- Excellent communication and persuasion skills.
- Proficiency in using computers and CRM systems.
- Ability to achieve targets and work under pressure.
- Previous experience in contact centers or real estate sales is preferred.
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