IT Test Engineer – ATM & Cards
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Key skills for this role
About the Role
FR Consultancy seeks an experienced IT Test Engineer for ATM and Cards systems in Abu Dhabi. The role involves managing SLA/KPI performance, vendor coordination, incident management, UAT support, and ensuring security compliance.
Key Skills for This Role
Responsibilities
- Manage SLA and KPI performance for ATM and Card systems
- Coordinate with external vendors and partners to track, escalate, and resolve incidents
- Work with internal teams to support system hardening, patching, upgrades, and maintenance
- Troubleshoot and resolve critical production issues impacting ATM and Card services
- Communicate effectively on customer impacting incidents and provide updates to stakeholders
- Support project teams during testing, implementation, and release activities
- Provide User Acceptance Testing (UAT) support for assigned systems and applications
- Ensure adherence to security and compliance standards including PCI DSS guidelines
- Participate in incident management, problem management, and root cause analysis
- Ensure system stability, availability, and performance across ATM and Card processing environments
Requirements
- 9+ years of experience in ATM and card testing
- Manage SLA and KPI performance for ATM and Card systems
- Coordinate with external vendors and partners for incident resolution
- Support system hardening, patching, upgrades, and maintenance
- Troubleshoot and resolve critical production issues
- Provide UAT support for assigned systems and applications
- Ensure adherence to security and compliance standards including PCI DSS
- Participate in incident management, problem management, and root cause analysis
Full Job Posting
Role Overview
- IT Test Engineer – ATM & Cards
- Full Time
- Abu Dhabi, United Arab Emirates
Skills
- ATM Testing, Cards Testing, SLA/KPI Management, Vendor Coordination, Incident Management, UAT Support, Production Support, Security Compliance (PCI DSS awareness preferred), Troubleshooting, Stakeholder Communication
Requisites
- Manage SLA and KPI performance for ATM and Card systems and ensure service quality standards are met.
- Coordinate with external vendors and partners to track, escalate, and resolve incidents within defined SLAs.
- Work closely with internal teams to support system hardening, patching, upgrades, and maintenance activities.
- Troubleshoot and resolve critical production issues impacting ATM and Card services.
- Communicate effectively on customer impacting incidents and provide timely updates to stakeholders.
- Support project teams during testing, implementation, and release activities.
- Provide User Acceptance Testing (UAT) support for assigned systems and applications.
- Ensure adherence to security and compliance standards including PCI DSS guidelines.
- Participate in incident management, problem management, and root cause analysis activities.
- Ensure system stability, availability, and performance across ATM and Card processing environments.
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