Business Analyst
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Key skills for this role
About the Role
We are seeking a Business Analyst for a full-time role in Abu Dhabi, UAE. You will work in banking or financial services, focusing on retail/corporate banking, digital banking, and customer lifecycle management.
Key Skills for This Role
Responsibilities
- Gather and analyze business requirements for banking systems
- Conduct business process analysis and stakeholder management
- Support digital transformation initiatives and customer lifecycle optimization
Requirements
- Bachelor's degree in business administration, Finance, Information Technology, or related discipline
- Minimum 5 years of Business Analyst experience within banking or financial services
- Strong understanding of Retail Banking / Corporate Banking; Digital Banking; Customer Onboarding; Customer Lifecycle Management; Core Banking Systems
- Proven experience in requirement gathering, business process analysis, and stakeholder management
- Hands on experience with JIRA, Confluence, Microsoft Excel, and SQL
- Familiarity with Agile and Waterfall delivery methodologies
Full Job Posting
Role
- Business Analyst
- Full time – Perm or Contract
- Abu Dhabi, UAE
Required Skills & Qualifications
- Bachelor's degree in business administration, Finance, Information Technology, or related discipline.
- Minimum 5 years of Business Analyst experience within banking or financial services.
- Strong understanding of: Retail Banking / Corporate Banking; Digital Banking; Customer Onboarding; Customer Lifecycle Management; Core Banking Systems
- Proven experience in requirement gathering, business process analysis, and stakeholder management.
- Hands on experience with JIRA, Confluence, Microsoft Excel, and SQL.
- Familiarity with Agile and Waterfall delivery methodologies.
Preferred Qualifications
- Previous experience in UAE banking institutions or international/Western corporate environments.
- Knowledge of banking APIs, Open Banking, FinTech integrations, and digital transformation initiatives.
- Professional certifications such as CBAP, CCBA, PMI PBA, Scrum Master, or equivalent.
- Experience across the full customer journey, including onboarding, servicing, retention, and lifecycle optimization.
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