IT Systems Administrator
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Key skills for this role
About the Role
Support Microsoft technologies, maintain virtualization environments, troubleshoot issues, and manage server infrastructure while ensuring system security and integrity.
Key Skills for This Role
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Overview
- Support different Microsoft technologies such as Active Directory, Windows Servers/Clients, System Centre Configuration/Operations Manager, Office 365, Azure, File, Print, DNS, DHCP, WINS Servers
- Maintain Dell-EMC VxRail HCI and VMware Virtualization environment
- Support Citrix Xen App and NetScaler infrastructure
- Monitor Riverbed Steel Fusion HCI for branch offices
- Document process, procedures and infrastructure elements
- Perform proactive patch management of different systems
- Monitor and Maintain routine backup jobs using Veeam Availability Suite
- Ensure the design of the system allows all components to work properly together
- Make recommendations for future upgrades
- Maintain the security and integrity of the systems
- Troubleshoot problems reported by users and analyze and isolate issues
- Evaluate and modify the system’s performance
- Maintain the integrity of the network, server deployment, and security
- Test computer equipment, backups, installing and updating patches, installing and rebuilding existing servers
- Diagnose and resolve problems quickly
- Respond to help desk requests after hours
- Communicate technical concerns and solutions to people with varying degrees of technical knowledge
- Work with individuals in all departments to help solve their technical issues
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