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naukri

Coordinator - Service Process

ULTIMATE HUMAN RESOURCES SOLUTIONS LLC
Dubai, UAE
Mid
2 weeks ago
Process OptimizationStandard Operating ProceduresCross functional CoordinationKPI MonitoringCustomer Satisfaction
Free

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Key skills for this role

Process OptimizationStandard Operating ProceduresCross functional Coordination
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Key Responsibilities

  • Oversee and optimize daily service operations, ensuring seamless execution of processes and timely issue resolution.
  • Develop and implement standard operating procedures (SOPs) to enhance service efficiency and customer satisfaction.
  • Coordinate with cross functional teams, including customer support, technical teams, and sales, to align service delivery.
  • Monitor key performance indicators (KPIs) related to service delivery and identify areas for improvement.

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