IT Support Engineer
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Key skills for this role
About the Role
Noorka Logistics is looking for an IT Support Engineer in Dubai to install, configure, and maintain IT systems, provide technical support, and ensure network security. Requires a Bachelor's in IT or related field and 2-5 years of experience in IT support.
Key Skills for This Role
Responsibilities
- Install, configure, and maintain desktop computers, laptops, printers, and peripheral devices
- Provide technical support for hardware, software, operating systems, and network related issues
- Diagnose and resolve IT problems promptly to minimize operational downtime
- Monitor and maintain network performance, security, and system reliability
- Manage user accounts, email systems, passwords, and access permissions
- Perform regular software updates, data backups, and preventive maintenance
- Maintain IT asset inventories, licenses, and technical documentation
- Coordinate with external vendors for equipment maintenance and technical support
- Ensure compliance with company IT policies and cybersecurity best practices
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- 2–5 years of experience in IT support, desktop support, or system administration
- Strong knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting
- Familiarity with cybersecurity principles, antivirus software, cloud services, and backup solutions
- Experience with network devices, printers, and office IT infrastructure
- Excellent analytical, troubleshooting, and communication skills
Full Job Posting
Role Overview
- Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our technology team in Dubai.
- This role is ideal for an IT professional passionate about troubleshooting technical issues, maintaining IT infrastructure, and providing reliable support.
- The successful candidate will play a key role in supporting employees and maintaining secure and efficient technology systems.
Key Responsibilities
- Install, configure, and maintain desktop computers, laptops, printers, and peripheral devices.
- Provide technical support for hardware, software, operating systems, and network related issues.
- Diagnose and resolve IT problems promptly to minimize operational downtime.
- Monitor and maintain network performance, security, and system reliability.
- Manage user accounts, email systems, passwords, and access permissions.
- Perform regular software updates, data backups, and preventive maintenance.
- Maintain IT asset inventories, licenses, and technical documentation.
- Coordinate with external vendors for equipment maintenance and technical support when required.
- Ensure compliance with company IT policies and cybersecurity best practices.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- 2–5 years of experience in IT support, desktop support, or system administration.
- Strong knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.
- Familiarity with cybersecurity principles, antivirus software, cloud services, and backup solutions.
- Experience with network devices, printers, and office IT infrastructure.
- Excellent analytical, troubleshooting, and communication skills.
- Ability to work independently and collaboratively in a fast paced environment.
Skills & Competencies
- Technical troubleshooting and diagnostic expertise
- Strong knowledge of IT infrastructure and networking
- Excellent communication and customer service skills
- Time management and multitasking abilities
- Attention to detail and commitment to service excellence
Why Join Noorka Logistics?
- At Noorka Logistics, technology is essential for delivering efficient logistics solutions and exceptional customer service.
- This IT Support Engineer position in Dubai offers an excellent opportunity to enhance your technical expertise, work with a dynamic team, and build a rewarding career within a fast growing logistics organization.
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