workable
IT Support engineer
BlackStone eIT
Dubai, UAE
Full-time
Mid · 3+ years experience
Onsite
Discovered 3 weeks ago
Hyper-VVMwareLANWANWi-FiVPN
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Hyper-VVMwareLAN
Key Skills for This Role
Hyper-VVMwareLANWANWi-FiVPN
Full Job Posting
Key Responsibilities
- Provide first and second-level technical support for end users.
- Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment.
- Support Microsoft Windows operating systems and business applications.
- Manage user accounts, permissions, email accounts, and access rights.
- Troubleshoot network connectivity issues including LAN, WAN, Wi-Fi, VPN, DNS, and DHCP.
- Monitor and maintain IT infrastructure, servers, and network devices.
- Install software updates, security patches, and operating system upgrades.
- Respond to service requests and incidents through the ticketing system within defined SLAs.
- Escalate complex technical issues to senior engineers or vendors when required.
- Support virtualization environments such as VMware and Hyper-V.
- Assist with backup, recovery, and disaster recovery procedures.
- Maintain accurate records of incidents, solutions, and asset inventory.
- Support cybersecurity initiatives by implementing security policies and best practices.
- Prepare technical documentation, user guides, and knowledge base articles.
- Coordinate with third-party vendors for hardware repairs and software support.
About BlackStone eIT
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at BlackStone eIT
QA Engineer (Mid-Level)
, UAE
MidFull-time
The employer is seeking a mid-level QA Engineer to plan and execute manual and automated testing for enterprise digital solutions built on Microsoft technologies. The role covers test automation, API and data validation,
Discovered YesterdayView →
QA Engineer (Mid-Level)
Dubai, UAE
Mid-SeniorFull-time
Role Summary We are seeking a QA Engineer to help ensure the quality of our enterprise digital solutions across manual and automated testing, with a focus on the Microsoft technology stack. The role covers test planning,
Discovered YesterdayView →
IT Support / Service Desk Specialist
, UAE
MidFull-time
BlackStone eIT is seeking an IT Support / Service Desk Specialist to provide L1 support, troubleshoot end-user hardware and software, manage incidents and service requests, and escalate complex issues. The role requires
Discovered 6 days agoView →
ITSM / ManageEngine Specialist
, UAE
SeniorFull-time
BlackStone eIT is seeking an experienced ITSM / ManageEngine Specialist to manage and improve IT service management platforms, workflows, governance, reporting, and service delivery. The role requires 5–8+ years of ITSM
Discovered 6 days agoView →
Senior Network & Security Engineer / Senior Network Consultant
, UAE
SeniorFull-time
The employer is seeking a Senior Network and Security Engineer or Consultant to manage enterprise network infrastructure, provide L1-L3 support, troubleshoot incidents, and advise on network and security improvements. Th
Discovered 6 days agoView →
IT Support / Service Desk Specialist
Abu Dhabi, UAE
MidFull-time
The employer is seeking an IT Support / Service Desk Specialist to provide first-line support, troubleshoot end-user technology issues, manage incidents and service requests, and maintain IT service records. The role req
Discovered 6 days agoView →
Senior Network & Security Engineer / Senior Network Consultant
Abu Dhabi, UAE
SeniorFull-time
The employer is seeking a Senior Network & Security Engineer or Consultant to manage, troubleshoot, and support enterprise network and security infrastructure. The role requires L1-L3 support, ITIL experience, mandatory
Discovered 6 days agoView →
ITSM / ManageEngine Specialist
Abu Dhabi, UAE
SeniorFull-time
The employer is seeking an experienced ITSM / ManageEngine Specialist to manage and continuously improve its IT service management environment. The role focuses on ITSM workflows, incident and service management, asset m
Discovered 6 days agoView →
QA Engineer (Mid-Level)
, UAE
Discovered YesterdayFull-time
QA Engineer (Mid-Level)
Dubai, UAE
Discovered YesterdayFull-time
IT Support / Service Desk Specialist
, UAE
Discovered 6 days agoFull-time
ITSM / ManageEngine Specialist
, UAE
Discovered 6 days agoFull-time
Senior Network & Security Engineer / Senior Network Consultant
, UAE
Discovered 6 days agoFull-time
IT Support / Service Desk Specialist
Abu Dhabi, UAE
Discovered 6 days agoFull-time
Senior Network & Security Engineer / Senior Network Consultant
Abu Dhabi, UAE
Discovered 6 days agoFull-time
ITSM / ManageEngine Specialist
Abu Dhabi, UAE
Discovered 6 days agoFull-time