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IT Support Engineer
Flexiple
Chennai, IND
Full-time
Associate
Onsite
Discovered 1 weeks ago
IT helpdesk supportHardware troubleshootingSoftware troubleshootingWindowsmacOSActive Directory
Free
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IT helpdesk supportHardware troubleshootingSoftware troubleshooting
Role Overview
Provide day-to-day technical support for hardware, software, and network access across the India team.
Manage IT assets and resolve end-user issues to keep employee technology operating reliably.
Key Skills for This Role
IT helpdesk supportHardware troubleshootingSoftware troubleshootingWindowsmacOSActive Directory
Full Job Posting
Role Overview
Provide day-to-day technical support for hardware, software, and network access across the India team.
Manage IT assets and resolve end-user issues to keep employee technology operating reliably.
Location
- The role is based in Chennai, India, and is described as on-site.
- The posting also describes the opportunity as remote-friendly and pan-India, creating a workplace-policy conflict.
Helpdesk and Support
- Resolve hardware, software, and access requests raised through the helpdesk.
- Set up and configure laptops, peripherals, and accounts for new joiners.
- Troubleshoot connectivity, VPN, and application issues for end users.
Systems and Asset Management
- Maintain the IT asset register and manage licenses and warranties.
- Apply security patches and enforce endpoint-security policy.
- Document recurring issues and build self-service guides for common requests.
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