IT Project Manager
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Key skills for this role
About the Role
Tech Mahindra seeks an IT Project Manager to represent IT across new site opening initiatives and drive high-priority IT projects to successful completion. The role acts as the single point of accountability for IT within site launch programs, coordinating across IT functions and external vendors.
Key Skills for This Role
Responsibilities
- Act as the single point of contact representing IT for all Site Opening projects, end to end
- Coordinate with all IT stakeholder teams to ensure readiness, including Entertainment Business Teams, Projects/Construction, Applications, Operations & Telecom, Infrastructure, Service Delivery, Asset Management, and System Vendors
- Drive coordination across all IT departments to ensure aligned planning, sequencing, and execution of site readiness activities
- Consolidate inputs from all IT workstreams and present a single, unified IT project update to the Program team and the Steering Committee
- Prepare and maintain the Bill of Quantities (BOQ) for IT scope at each site, ensuring accuracy and alignment with site requirements
- Track all site milestones closely, proactively flag deviations, and drive corrective actions to keep delivery on target
- Obtain formal sign offs at each milestone and at project closure from relevant stakeholders and business owners
- Visit sites frequently to validate on ground readiness, inspect installations, and resolve issues directly with site and vendor teams
- Coordinate with business stakeholders and vendors to develop detailed project plans, timelines, and resource requirements for Crucial & High Priority IT Projects
- Prepare and circulate a weekly project status update, clearly highlighting progress, key activities, and upcoming milestones
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
- Minimum 5 8 years of experience in IT project management, with exposure to site rollouts, infrastructure projects, or large scale program delivery
- Strong stakeholder management skills, with the ability to coordinate effectively across multiple IT functions, business teams, and external vendors
- Proven project management experience, including planning, scheduling, milestone tracking, and risk management
- Experience managing IT scope for site openings or rollouts (BOQ preparation, infrastructure and systems coordination) is highly preferred
- Excellent communication and reporting skills, with the ability to consolidate complex, multi team updates into clear executive level summaries
- Strong follow through and accountability mindset; comfortable driving individuals and teams to meet deadlines
- Ability to manage multiple concurrent high priority projects under tight timelines
- Willingness and ability to travel frequently to project sites
- Proficiency with project management and reporting tools (e.g., MS Project, Excel, PowerPoint, SharePoint, or equivalent)
Full Job Posting
Role Summary
- The IT Project Manager is responsible for representing the IT function across new Site Opening initiatives and for driving Crucial and High Priority IT projects to successful, on time completion.
- This role acts as the single point of accountability for IT within site launch programs, coordinating across all IT functions and external vendors, while also managing a portfolio of high impact projects that require close stakeholder engagement, rigorous tracking, and proactive risk management.
- The role requires a hands on leader who is equally comfortable on the project floor at a new site and presenting a consolidated status to senior leadership and the Steering Committee.
Key Responsibilities
- Act as the single point of contact representing IT for all Site Opening projects, end to end.
- Coordinate with all IT stakeholder teams to ensure readiness, including Entertainment Business Teams, Projects/Construction Teams, Applications Teams, Operations & Telecom, Infrastructure, Service Delivery and Managed Services, Asset Management, and System Vendors and Integrators.
- Drive coordination across all IT departments to ensure aligned planning, sequencing, and execution of site readiness activities.
- Consolidate inputs from all IT workstreams and present a single, unified IT project update to the Program team and the Steering Committee.
- Prepare and maintain the Bill of Quantities (BOQ) for IT scope at each site, ensuring accuracy and alignment with site requirements.
- Track all site milestones closely, proactively flag deviations, and drive corrective actions to keep delivery on target.
- Obtain formal sign offs at each milestone and at project closure from relevant stakeholders and business owners.
- Visit sites frequently to validate on ground readiness, inspect installations, and resolve issues directly with site and vendor teams.
- Coordinate with business stakeholders and vendors to develop detailed project plans, timelines, and resource requirements for Crucial & High Priority IT Projects.
- Follow up individually with each stakeholder and vendor to ensure accountability and timely completion of action items.
- Prepare and circulate a weekly project status update, clearly highlighting progress, key activities, and upcoming milestones.
- Proactively identify, document, and escalate project risks and issues, along with recommended mitigation plans.
Key Skills & Competencies
- Strong stakeholder management skills, with the ability to coordinate effectively across multiple IT functions, business teams, and external vendors.
- Proven project management experience, including planning, scheduling, milestone tracking, and risk management.
- Experience managing IT scope for site openings or rollouts (BOQ preparation, infrastructure and systems coordination) is highly preferred.
- Excellent communication and reporting skills, with the ability to consolidate complex, multi team updates into clear executive level summaries.
- Strong follow through and accountability mindset; comfortable driving individuals and teams to meet deadlines.
- Ability to manage multiple concurrent high priority projects under tight timelines.
- Willingness and ability to travel frequently to project sites.
- Proficiency with project management and reporting tools (e.g., MS Project, Excel, PowerPoint, SharePoint, or equivalent).
Qualifications & Experience
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field.
- Minimum 5 8 years of experience in IT project management, with exposure to site rollouts, infrastructure projects, or large scale program delivery.
- PMP, PRINCE2, or equivalent project management certification is an advantage.
- Prior experience coordinating with multi disciplinary IT teams (Applications, Infra, Telecom, Service Delivery, Asset Management) and external vendors/integrators.
Work Conditions
- Primary base: Head Office (HO).
- Frequent travel to site locations required, including for project kick offs, readiness checks, and go live support.
- May require flexibility in working hours during critical milestones, go lives, or risk mitigation activities.
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