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indeed

IT Operations Officer

AITS
Baladiyat ad Dawhah, QAT
Full-time
Onsite
Discovered 4 weeks ago
IT360AppDynamicsFIS/IST switch ATMsLegato NetworkerIT infrastructure monitoringBackup management
Free

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IT360AppDynamicsFIS/IST switch ATMs
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Job Overview

Manage, monitor, and maintain core datacenter and IT infrastructure in a 24/7 shift-based environment.

Key Responsibilities

  • Monitor mission-critical servers, applications, and ATM networks using enterprise tools (IT360, AppDynamics, FIS/IST switch).
  • Execute and monitor routine backup operations using Legato Networker; resolve backup job failures and optimize performance.
  • Identify system alerts, troubleshoot operational issues, handle incidents, and escalate complex problems to secondary support teams.
  • Maintain accurate operational logs, enforce datacenter security protocols, and support seamless handover across operational shifts.

Requirements

  • Hands-on experience in IT Operations and Datacenter operations within a shift-based environment.
  • Proficiency with monitoring tools: IT360, AppDynamics, and FIS/IST switch ATMs.
  • Practical experience with Legato Networker (EMC NetWorker) and related enterprise backup software.
  • Proven track record in IT infrastructure monitoring, alert escalation, incident handling, and hands-on failure resolution.

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