IT Manager
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Key skills for this role
About the Role
African Queen Marketing Management is seeking an IT Manager to run Central IT for the group hands-on. The role involves administering Microsoft 365/Entra, managing devices and endpoint security, onboarding/offboarding, and applying security standards.
Key Skills for This Role
Responsibilities
- Administer Microsoft 365 / Entra day to day: users, groups, mailboxes, identity, and basic security configuration
- Set up and manage devices (endpoints) and endpoint security; keep patching and coverage current
- Run onboarding/offboarding: provision new joiners and fully de provision leavers on time
- Apply user access policies and the least privilege model as defined; carry out scheduled access reviews
- Manage licensing — track allocation, renewals, and usage; flag waste and keep within budget
- Apply backup policy to corporate systems and run periodic restore checks
- Implement and follow security standards and audit checklists set by the founder / future Head of IT
- Provide first line IT support to users across the corporate perimeters
- Keep corporate IT clearly separate from platform operations
- Escalate architectural, security standard, and major risk decisions upward
Requirements
- Solid hands on experience administering Microsoft 365 / Entra, devices, and endpoint security
- Practical experience with onboarding/offboarding, access management, and licensing
- Working understanding of access policy, audit checklists, and security standards
- Reliable, organised, and able to run day to day IT operations independently
- Understands the boundary between corporate IT and platform/engineering operations
- Motivated to grow with the group toward a leadership role over time
Full Job Posting
Role purpose
- Run Central IT for the group hands on. This is an operational role: the person administers and maintains the corporate IT environment day to day and implements the IT foundation under direction.
- Architectural and security standard decisions are set by the founder / future Head of IT; this role executes and operates them reliably, and grows with the group.
Scope of Central IT
- Central IT is a corporate function serving people and the corporate perimeters of the group's companies.
- This role administers and operates: Microsoft 365 / Entra (identity), Email, Devices (endpoints) and endpoint security, User access policies, Licensing, Onboarding/offboarding, Basic IT governance.
- Central IT is involved with platform development and operations only through governance and control — never through day to day platform operations.
Key responsibilities
- Administer Microsoft 365 / Entra day to day: users, groups, mailboxes, identity, and basic security configuration.
- Set up and manage devices (endpoints) and endpoint security; keep patching and coverage current.
- Run onboarding/offboarding: provision new joiners and fully de provision leavers on time.
- Apply user access policies and the least privilege model as defined; carry out scheduled access reviews.
- Manage licensing — track allocation, renewals, and usage; flag waste and keep within budget.
- Apply backup policy to corporate systems and run periodic restore checks.
- Implement and follow security standards and audit checklists set by the founder / future Head of IT.
- Provide first line IT support to users across the corporate perimeters.
- Keep corporate IT clearly separate from platform operations — no involvement in platform/engineering operations.
- Escalate architectural, security standard, and major risk decisions upward rather than deciding them alone.
Career path
- Now — IT Manager (hands on, operational): runs Central IT day to day and implements the foundation under direction.
- As the load grows: takes on more ownership and may lead 1–2 IT administrators.
- With a proven track record, team, and scale, can progress to Head of IT — a promotion earned in the role.
Requirements
- Solid hands on experience administering Microsoft 365 / Entra, devices, and endpoint security.
- Practical experience with onboarding/offboarding, access management, and licensing.
- Working understanding of access policy, audit checklists, and security standards (applying them, not necessarily designing them).
- Reliable, organised, and able to run day to day IT operations independently.
- Understands the boundary between corporate IT and platform/engineering operations.
- Motivated to grow with the group toward a leadership role over time.
Nice to have
- Multi entity / group IT experience.
- Microsoft certifications (e.g., Microsoft 365 / Security Administrator).
- Experience in a fast moving, early stage environment.
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