IT Engineer

Own the IT side of the employee lifecycle (onboarding, offboarding, mobility between jobs and countries) across Google Workspace, SSO/SAML and our SaaS ecosystem.

Grow our role-based access model: extend it to more tools and refine the permission groups, so access is granted by role rather than case by case

Make employee lifecycle events reliable, fast and auditable end-to-end

Own access reviews and least-privilege models; produce and maintain the evidence our auditors rely on

Own SaaS procurement and license management: vendor relationships, renewals, and cost optimization across our stack

Own the Mac fleet in Kandji: enrollment at scale, role-based blueprints, fleet compliance

Cloudflare WARP, SaaS security controls

Maintain and strengthen our ISO 27001 certification and drive ACPR and pentest remediation on the endpoint and platform scope

The IT layer behind Alan's clinics: practitioner tooling, equipment, access

Role and permission automation for healthcare professionals, and their support and escalation process

Make international expansion something IT accelerates, not something it slows down: a repeatable process where every new market (Canada, KSA, Armenia...) launches on our standard stack from day one

Bring acquired entities onto that same platform

Acquire technical knowledge on Alan's platform: Alan Home, Google Workspace/SSO, Kandji, Cloudflare WARP

Take one project end-to-end and ship a first increment

Join the IT oncall team as technical escalation

Own a workstream end-to-end, with an IT Ops teammate working alongside you

Deliver one automation or hardening initiative end-to-end

Take up documentation and automation on your scope and reduce significantly the bus factor on it

Mentor IT teammates on your core expertise

Deliver measurable IT toil reduction on your scope

Set the technical standards on your domain: how we build, document and review it

Build strong cross-functional partnerships (Engineering, Security, Workplace, Clinic, People, Audit)

Contribute to hiring and onboarding new teammates

Lead major projects end-to-end across several communities

Be the reference the team relies on across at least two domains

Mentor the IT team and beyond, and scale IT without a linear increase in manual work

As the community grows, there is room to take on more responsibility: leading a crew, owning cross-community projects, mentoring, hiring.