IT Business Analyst
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Key skills for this role
About the Role
Hydro One seeks an IT Business Analyst to support business solution planning, development, and testing. The role involves requirements gathering, testing coordination, and stakeholder collaboration.
Key Skills for This Role
Responsibilities
- Provide support to stakeholders by contributing business insights throughout business solution planning, development, and testing activities.
- Develop initiative planning and business case analysis, creating estimates for time, cost, and value.
- Lead requirements gathering in collaboration with the team to ensure all business requirements are captured.
- Lead testing activities in collaboration with the team to ensure all testing activities are complete and acceptance criteria satisfied.
- Support the team with code item creation, iteration, and backlog management.
- Interface between the team and stakeholders to enable coordination and collaboration.
- Conceptualize and document integrated business processes and relate them to IT platforms.
- Analyze and research new and existing products and procedures.
- Identify and resolve gaps between business processes and supporting applications.
Requirements
- Requires knowledge of business to support stakeholders and contribute business insights.
- Requires knowledge of computer science, engineering or equivalent.
- Requires good knowledge of English.
- Requires experience in IT and Business domains with initiative, problem solving, customer orientation, adaptability, and teamwork.
- Requires experience with IT planning and management including business case development, project/portfolio management, demand management, and roadmap planning.
- Requires moderate to significant knowledge of application testing, deployment, and operations support.
- Requires experience with requirements gathering and basic knowledge of architecture and design.
- Requires effective written and verbal communication skills including facilitation.
- Requires experience in Business domain with project management including business case tracking.
- Requires advanced proficiency in business needs analysis and strategy and business relationship management.
Full Job Posting
Job Function
- Provide support to relevant stakeholders by contributing business insights throughout business solution planning, development, and testing activities. Lead requirements gathering and testing activities in collaboration with the team to ensure all relevant stakeholder requirements are captured and ac
Job Description
- Provide support to relevant stakeholders by contributing business insights throughout business solution planning, development, and testing activities.
- Develop initiative planning and business case analysis, creating estimates for time, cost, and value for assigned work.
- Lead requirements gathering in collaboration with the team to ensure all business requirements are captured; and work with relevant stakeholder to clarify and refine requirements as required.
- Lead testing activities in collaboration with the team to ensure all testing activities are complete, user feedback is captured and incorporated, and acceptance criteria is satisfied before passing the code of the business solution.
- Support the team with activities such as code item creation and iteration and backlog management including reviewing and prioritizing the team’s proposed technology initiatives.
- Interface between the team and relevant stakeholders to enable the required coordination and collaboration.
- Conceptualize and document integrated business processes and relate them to the IT platforms used by relevant stakeholders to accomplish their work programs.
- Analyze and research relevant new and existing products and procedures.
- Identify and resolve gaps between business processes and supporting applications.
- Perform other duties as required.
Education
- Requires knowledge of business in order to provide support to relevant stakeholders and contribute business insights through business solution planning, development, and testing activities.
- Requires knowledge of computer science, engineering or equivalent to support business solution activities including requirements gathering, code item creation and iteration and testing.
- Requires good knowledge of English to communicate effectively with others, and create and/or update documentations such as reports. This knowledge is normally considered to be acquired through 4 years of University Training.
Experience
- Requires experience in IT and Business domains with taking initiative, solving complex problems with a customer orientation, adapting to changing environments, and working in a team.
- Requires knowledge of business functions such as but not limited to Shared Services, Customer Operations and Workforce and Asset Management.
- Experience in the company to be familiar with the overall operation, functions of major organizational groups, policy and planning practices, relationship to the external environment would be an asset, but is not required.
- Requires experience with IT planning and management including business case development, project/portfolio management, demand management, and roadmap planning.
- Requires moderate to significant knowledge or exposure to application testing, deployment, and operations support.
- Requires experience with requirements gathering and basic knowledge of architecture and design.
- Experience in user experience design would be an asset. Requires effective written and verbal communication skills including facilitation.
- Requires experience in the Business domain with project management including business case tracking and basic knowledge of project tracking, reporting, estimation and planning.
- Required advanced proficiency in business needs analysis and strategy and business relationship management.
- Experience with business process management would be an considered an asset.
- Knowledge of agile planning (e.g., user story writing, backlog prioritization, sprint planning) and foundational capabilities (e.g., agile development and tools) would be an asset. A period of over 8 years and up to and including 10 years is considered necessary to gain this experience.
Compensation
- Hiring salary range: CAD 4,102.00 CAD 5,860.00 / Bi weekly
- The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union represented positions.
- Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability.
- For management roles, compensation is based on the principle of pay for performance compensation philosophy.
About Hydro One
- Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers.
- We have a long history in the industry with our roots dating back over 110 years to 1906.
- Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.
Additional Information
- Deadline: July 27, 2026
- This posting is for an existing vacancy.
- Hydro One uses AI tools to assist in the screening and assessing candidates for this role.
- In the event you are experiencing difficulties applying to this job please consult our help page here.
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