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IT Business Analyst (6 Months to 1 year contract)

Confidential
Dubai, UAE
Contract
Entry
2 months ago
Requirements GatheringBusiness Process MappingStakeholder AnalysisUMLBPMNAgile
Free

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Requirements GatheringBusiness Process MappingStakeholder Analysis
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Overview

We are looking for a

seasoned Business Analyst with 5+ years of experience

to join our team on a

contractual basis (6 months, extendable)

.

This role will play a critical part in

bridging business stakeholders and IT teams

, ensuring seamless delivery of projects within scope and timelines.

You will support

automotive dealership and mobility use cases

, including vehicle sales, aftersales service, rentals, customer lifecycle management, and digital platforms.

Key Responsibilities

  • Lead requirement gathering sessions through workshops and stakeholder discussions
  • Collaborate with sales, rental, aftersales, and marketing teams
  • Document BRDs, functional specs, user stories, process flows, and use cases
  • Translate business requirements into clear technical specifications
  • Ensure timely stakeholder sign-offs
  • Define business processes and KPIs (sales funnel, fleet utilization, customer lifecycle, etc.)
  • Act as a liaison between business, IT, and external partners
  • Support Agile ceremonies, UAT, and requirement traceability
  • Identify risks/blockers and ensure timely project delivery
  • Drive change management and user adoption

Requirements

  • 5+ years of Business Analyst experience in IT/software projects
  • Strong experience in end-to-end requirements lifecycle
  • Excellent communication and stakeholder management skills
  • Experience with Agile/Scrum and Waterfall methodologies
  • Proficiency in tools like
  • Jira, Visio, draw.io

Preferred

  • Experience in
  • automotive dealership, car rental, or mobility domain
  • Exposure to
  • DMS, CRM, booking or fleet management systems
  • Understanding of KPIs like sales conversion, fleet utilization, and inventory
  • Certifications (CBAP, CCBA, Agile) are a plus
  • Basic knowledge of

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