IT Applications & Governance Lead
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Key skills for this role
About the Role
RTC-1 Employment Services seeks an IT Applications & Governance Lead for a client in Dubai. You will manage end-to-end application projects, coordinate with vendors, establish IT governance standards, and support enterprise applications.
Key Skills for This Role
Responsibilities
- Manage end to end application projects, including requirements gathering, RFP preparation, solution design, UAT, implementation, go live, and transition to support.
- Coordinate with software vendors, system integrators, and managed service providers to ensure quality delivery, SLA compliance, effective release management, and optimal application performance.
- Collaborate with business stakeholders, architects, and internal IT teams to translate business requirements into technology solutions.
- Establish and maintain IT governance standards by supporting audits, monitoring compliance, managing IT risks, overseeing change management, and tracking IT performance.
- Support enterprise applications, system integrations, APIs, data flows, testing, documentation, and continuous enhancements.
Requirements
- Minimum 6–10 years of experience managing enterprise IT applications and delivering end to end implementation projects within large or multi site organizations.
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- Strong knowledge of enterprise applications (ERP, CRM, POS, HRMS, Finance, Loyalty, or Guest Management Systems), system integrations, APIs, IT governance, digital transformation, and stakeholder management.
- Demonstrated experience managing software vendors, system integrators, and managed service providers while ensuring SLA compliance.
Full Job Posting
The Role
- Manage end to end application projects, including requirements gathering, RFP preparation, solution design, UAT, implementation, go live, and transition to support, ensuring successful digital transformation initiatives.
- Coordinate with software vendors, system integrators, and managed service providers to ensure quality delivery, SLA compliance, effective release management, and optimal application performance.
- Collaborate with business stakeholders, architects, and internal IT teams to translate business requirements into technology solutions that enhance user experience and operational efficiency.
- Establish and maintain IT governance standards by supporting audits, monitoring compliance, managing IT risks, overseeing change management, and tracking IT performance.
- Support enterprise applications, system integrations, APIs, data flows, testing, documentation, and continuous enhancements to ensure alignment with the organization's digital transformation roadmap.
Requirements
- Minimum 6–10 years of experience managing enterprise IT applications and delivering end to end implementation projects within large or multi site organizations.
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; familiarity with Azure/AWS, SQL, Power BI, Jira, Confluence, Agile/Waterfall/ITIL methodologies. PMP or ITIL certification is an advantage.
- Strong knowledge of enterprise applications (ERP, CRM, POS, HRMS, Finance, Loyalty, or Guest Management Systems), system integrations, APIs, IT governance, digital transformation, and stakeholder management.
- Demonstrated experience managing software vendors, system integrators, and managed service providers while ensuring SLA compliance.
About the company
- RTC 1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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