IT Applications & Governance Lead
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Key skills for this role
About the Role
RTC1 Recruitment Services seeks an IT Applications & Governance Lead for a premier hospitality management organization in Dubai. The role involves managing end-to-end application projects, coordinating with vendors, and establishing IT governance standards.
Key Skills for This Role
Responsibilities
- Manage end to end application projects, including requirements gathering, RFP preparation, solution design, UAT, implementation, go live, and transition to support
- Coordinate with software vendors, system integrators, and managed service providers to ensure quality delivery, SLA compliance, effective release management, and optimal application performance
- Collaborate with business stakeholders, architects, and internal IT teams to translate business requirements into technology solutions
- Establish and maintain IT governance standards by supporting audits, monitoring compliance, managing IT risks, overseeing change management, and tracking IT performance
- Support enterprise applications, system integrations, APIs, data flows, testing, documentation, and continuous enhancements
Requirements
- Minimum 6–10 years of experience managing enterprise IT applications and delivering end to end implementation projects within large or multi site organizations
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field
- Strong knowledge of enterprise applications (ERP, CRM, POS, HRMS, Finance, Loyalty, or Guest Management Systems), system integrations, APIs, IT governance, digital transformation, and stakeholder management
- Demonstrated experience managing software vendors, system integrators, and managed service providers while ensuring SLA compliance
- Familiarity with Azure/AWS, SQL, Power BI, Jira, Confluence, Agile/Waterfall/ITIL methodologies
- PMP or ITIL certification is an advantage
Full Job Posting
Position Title
- IT Applications & Governance Lead
Employment Type
- Full Time
Salary
- depending on experience and qualifications plus competitive family benefits
Job Location
- Dubai, UAE
About the Client
- The UAE's premier hospitality management organization, overseeing some of the region's most iconic golf clubs and lifestyle destinations
Job Description
- Manage end to end application projects, including requirements gathering, RFP preparation, solution design, UAT, implementation, go live, and transition to support, ensuring successful digital transformation initiatives.
- Coordinate with software vendors, system integrators, and managed service providers to ensure quality delivery, SLA compliance, effective release management, and optimal application performance.
- Collaborate with business stakeholders, architects, and internal IT teams to translate business requirements into technology solutions that enhance user experience and operational efficiency.
- Establish and maintain IT governance standards by supporting audits, monitoring compliance, managing IT risks, overseeing change management, and tracking IT performance.
- Support enterprise applications, system integrations, APIs, data flows, testing, documentation, and continuous enhancements to ensure alignment with the organization's digital transformation roadmap.
Qualifications
- Minimum 6–10 years of experience managing enterprise IT applications and delivering end to end implementation projects within large or multi site organizations.
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field; familiarity with Azure/AWS, SQL, Power BI, Jira, Confluence, Agile/Waterfall/ITIL methodologies. PMP or ITIL certification is an advantage.
- Strong knowledge of enterprise applications (ERP, CRM, POS, HRMS, Finance, Loyalty, or Guest Management Systems), system integrations, APIs, IT governance, digital transformation, and stakeholder management.
- Demonstrated experience managing software vendors, system integrators, and managed service providers while ensuring SLA compliance.
How to Apply
- Send your CV in word format to: ITJOBZ2020 AT GMAIL DOT COM and use 'IT Applications & Governance Lead' as email subject
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