IT Applications Developer- Netsuite Platform Engineer

Responsibilities

• Administer, configure, and support the NetSuite ERP platform across multiple European business units.
• Perform day-to-day system administration tasks including roles, permissions, workflows, forms, saved searches, and dashboards.
• Monitor system health, performance, and integrations to ensure platform stability and availability.
• Support month-end, quarter-end, and year-end financial close activities from a systems perspective.
• Provide high-quality 2nd line support to NetSuite users, resolving functional and technical issues.
• Act as a point of escalation for complex application and integration-related incidents.
• Collaborate with 1st line support teams to ensure effective triage, resolution, and communication.
• Deliver user guidance, documentation, and training materials to improve adoption and self-service.
• Perform regular data audits, validation, and cleansing activities within NetSuite.
• Support bulk data operations using NetSuite data tools (CSV imports, SuiteAnalytics, saved searches).
• Ensure data consistency and accuracy across integrated platforms including Salesforce, Zone Billing, and other ERP systems.
• Support integrations between NetSuite and: Zone Billing platforms Salesforce (via MuleSoft) Other regional ERP and finance systems
• Zone Billing platforms
• Salesforce (via MuleSoft)
• Other regional ERP and finance systems
• Work with integration partners and internal teams to troubleshoot interface failures and data discrepancies.
• Assist with testing and validation of integration changes and releases.
• Maintain NetSuite security best practices, including roles, permissions, segregation of duties, and audit controls.
• Support compliance with internal governance, financial controls, and regulatory requirements across European territories.
• Assist with audit requests by providing system evidence, access reports, and configuration details.
• Support change requests, configuration updates, and minor enhancements following established governance processes.