Inventory Control and Quality Assurance (ICQA Supervisor), AMET ICQA
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Key skills for this role
About the Role
Amazon is hiring an ICQA Supervisor in Riyadh to oversee inventory control and quality assurance in a fulfillment center. You will supervise daily operations, manage performance, and drive continuous improvement.
Key Skills for This Role
Responsibilities
- Supervise day to day activities with responsibility for overall safety, quality, performance and member experience of either Inbound or Outbound FC operations
- Set and clarify departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication
- Understand safety procedures, ensure safe working practices and document accidents/incidents timely
- Prioritize appropriately meeting deadlines
- Drive results and approach obstacles proactively
- Ensure company policies are communicated and enforced consistently
- Source and nurture ideas and roll them into the creation of improvement plans
- Take proactive steps to ensure best practices are shared across all departments, shifts and within the entire organization
- Work closely with HR, Facilities, Safety and IT to build and secure support and resources for projects and initiatives
- Track production metrics and utilize data to develop strategies for continuous improvement and reporting to management
- Assist with the establishment of long term operational strategic plans
- Mentor, provide training and development to optimize performance, creating organizational depth and individual growth
Requirements
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
- Experience with SQL and advanced Excel
- Ability of having developed tools, data collection processes, and data management systems
- Ability to handle multiple, competing tasks in a deadline driven environment
Full Job Posting
Role Overview
- As a Supervisor, you’ll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function.
- This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity.
Key Responsibilities
- Supervising day to day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations
- Setting and clarifying departmental requirements and expectations while creating an environment of teamwork, collaboration and open communication
- Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely
- Prioritizing appropriately meeting deadlines
- Exhibiting professional behavior while coping well with ambiguity and change
- Driving results and approaching obstacles proactively
- Ensuring company policies are communicated and enforced consistently
- Sourcing and nurturing ideas and rolling them into the creation of improvement plans
- Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization
- Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives
- Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management
- Assisting with the establishment of long term operational strategic plans
Basic Qualifications
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
Preferred Qualifications
- Experience with SQL and advanced Excel
- Ability of having developed tools, data collection processes, and data management systems
- Ability to handle multiple, competing tasks in a deadline driven environment
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