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International Patients Coordinator

Zigsaw
Remote, IND
Full-time
Mid-Senior
Remote
Discovered 1 weeks ago
International patient coordinationHealthcare coordinationMedical second opinion coordinationTreatment planning supportVisa documentation guidanceTravel and logistics coordination
Free

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International patient coordinationHealthcare coordinationMedical second opinion coordination
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Role overview

Coordinate end-to-end support for international patients seeking medical opinions and treatment in India and abroad.

The work is coordination-based and conducted virtually, without required physical meetings with doctors or patients.

Schedule

  • Working hours are 10:30 AM to 7:30 PM Monday through Friday and 10:30 AM to 3:00 PM on Saturday.

Workplace

  • The role is performed virtually; an in-person interview is held at the Bengaluru office.

Key responsibilities

  • Coordinate effectively between doctors and international patients.
  • Provide accurate medical information to help patients make informed decisions.
  • Manage medical second opinions, treatment planning, visa documentation guidance, and travel logistics.
  • Maintain relationships and coordination with international business partners.
  • Draft and respond to professional emails.
  • Maintain accurate Excel trackers and patient records.
  • Ensure timely follow-ups and seamless communication throughout treatment journeys.

Required qualifications

  • At least six months of experience working with hospitals.
  • Good verbal and written English communication; English is mandatory.
  • Strong coordination and organizational abilities.
  • Proficiency in MS Excel and email communication.
  • Ability to handle international clients professionally.
  • Detail-oriented with strong follow-up skills.
  • An MBA in healthcare or nursing is preferred.

Compensation

  • The stated budget is 25,000 to 45,000, depending on the interview; no compensation period is specified.

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