Insurance Claims Officer
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Key skills for this role
About the Role
Dubai Corporation for Ambulance Services seeks an Insurance Claims Officer to analyze patient transfer cases, prepare insurance claim invoices, and communicate with insurance companies.
Key Skills for This Role
Responsibilities
- Conduct daily analysis of all routine patient transfer cases recorded in the Corporation’s approved system and classify them as critical or non critical based on the report issued by the responding medical team
- Prepare daily insurance claim invoices for all critical and non critical patient transfer cases in the approved medical billing system according to their classification
- Review patients’ health insurance information and ensure that it is accurately uploaded to the Dubai Health Authority (DHA) Health Insurance System
- Upload all insurance claim invoices to the Dubai Health Authority (DHA) Health Insurance System and attach all supporting documents related to the insurance claim
- Communicate with insurance companies to obtain patients’ insurance information when it is not fully available
- Comply with information security policies, procedures, operations, and programmers, and report any security breaches or incidents directly to the immediate supervisor
- Perform any other duties related to the work of the division or as directed by the immediate supervisor
Requirements
- Bachelor's Degree or Diploma in Insurance Business Administration or an equivalent field
- For Bachelor's Degree: No prior experience required
- For Diploma: A minimum of five (5) years of experience in health insurance
Full Job Posting
Duties, Tasks and Responsibilities
- Conduct daily analysis of all routine patient transfer cases recorded in the Corporation’s approved system and classify them as critical or non critical based on the report issued by the responding medical team.
- Prepare daily insurance claim invoices for all critical and non critical patient transfer cases in the approved medical billing system according to their classification.
- Review patients’ health insurance information and ensure that it is accurately uploaded to the Dubai Health Authority (DHA) Health Insurance System.
- Upload all insurance claim invoices to the Dubai Health Authority (DHA) Health Insurance System and attach all supporting documents related to the insurance claim.
- Communicate with insurance companies to obtain patients’ insurance information when it is not fully available.
- Comply with information security policies, procedures, operations, and programmers, and report any security breaches or incidents directly to the immediate supervisor.
- Perform any other duties related to the work of the division or as directed by the immediate supervisor.
Qualifications and Experience
- Bachelor's Degree or Diploma in Insurance Business Administration or an equivalent field.
- Bachelor's Degree: No prior experience required.
- Diploma: A minimum of five (5) years of experience in health insurance.
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