lever
Installation Technician
Tenna
Remote, USA
Full-time
Mid · 3+ years experience
Remote
Discovered 1 weeks ago
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- Install Tenna product trackers on mid-sized vehicles and heavy equipment.
- Test trackers and equipment after installations to ensure performance and compliance with specifications.
- Test equipment for fault tolerance and determine required repairs.
- Train Tenna customers on best practices for hardware installation and proper use of Tenna products.
- Effectively troubleshoot, diagnose, and repair issues associated with Tenna’s equipment and systems.
- Ensure installations are completed according to Tenna’s policies and procedures.
- Maintain a high degree of knowledge on the use of the Tenna Asset Management System and its associated products.
- Collaborate with the Customer Success team to ensure customer satisfaction and effective service delivery.
- Receive and respond quickly to all telephone and email inquiries related to product installation, sales, or management team queries.
- Proactively anticipate equipment needs, set priorities, and meet assigned tasks.
- Work safely and efficiently at all times.
- Process expenses and daily timekeeping in a timely manner.
- Write effective daily notes to document your work.
- 3+ years’ experience as an automotive mechanic or heavy-duty equipment mechanic required
- 3+ years’ experience performing skilled automotive work, including inspections, diagnosis, and maintenance on special equipment required.
- A high school diploma/GED or equivalent work experience is required.
- Electrical experience is a plus.
- Excellent verbal communication skills are required.
- Strong attention to detail. Diligence and organization in managing information.
- Self-motivated and adaptable person with a strong service orientation and “do what it takes” attitude.
- Ability to meet physical demands, including bending, stooping, climbing, twisting, and lifting up to 50 pounds.
- Ability to write comprehensive daily notes.
- Basic computer skills, such as Microsoft Office, Word, etc., are required.
- Work requires regular exposure to construction site environments, outdoor elements, and a variety of climates, including high and low temperatures, with frequent travel required.
- Basic computer skills, such as Microsoft Office, Word, etc., are required.
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