lever
Content Manager
Tenna
Remote, USA
Full-time
Mid · 4+ years experience
Remote
Discovered 1 weeks ago
Adobe InDesignArticulateVEEDLMS
Free
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Key Skills for This Role
Adobe InDesignArticulateVEEDLMS
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- Lead the charge as the primary creator, authoring content in both written and video formats.
- Develop and refine customer training content. Collaborate effectively with additional resources as required.
- Collaborate with cross-functional teams, such as Engineering, Product, Customer Success, and Sales, to infuse content with diverse expertise and perspectives.
- Proactively seek and integrate feedback from stakeholders to continually enhance content quality.
- Meet with Customer end users in person and virtually to determine needs (scope) of custom training content.
- Assist in creating content tailored to employees and internal training needs.
- Continuously analyze content performance metrics, utilizing data-driven insights to optimize content quality and strategy.
- Generate innovative content ideas aligned with company goals and industry trends to ensure fresh and engaging materials.
- Contribute to creating email templates and campaigns, ensuring precision, accuracy, and clarity in all content.
- Actively participate in planning meetings, infusing discussions with valuable insights to drive the content strategy forward.
- Bachelor’s degree in business, marketing, or digital technologies required or equivalent work experience.
- 4+ years of experience in content writing, editing, and finalization for educational purposes, and/or marketing and sales, particularly in technical subjects.
- Strong writing and editorial skills, crafting content that resonates with diverse audiences.
- Proficient in leveraging narratives and storytelling to build customer loyalty and awareness.
- Demonstrated project management prowess, ensuring smooth content creation processes.
- Experience collaborating with internal stakeholders and cross-functional teams, fostering productive relationships.
- Skilled in Design and Authoring Programs, such as Adobe InDesign, Articulate, VEED, and LMS platforms
- Collaborative mindset, working closely with the other department teams on technical content, video creation, graphics, and more.
- Ability to collaborate across Engineering, Product, Customer Success, Marketing, and Sales departments.
- Full-time opportunity.
- Location: Remote – nationwide.
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