Inside Sales Team Lead

Key Responsibilities

• Lead and mentor the Inside Sales team to achieve sales targets.
• Manage inbound and outbound leads, ensuring timely follow-ups and conversions.
• Develop and execute sales strategies and campaigns.
• Monitor team performance and provide coaching and feedback.
• Maintain and track the sales pipeline using CRM tools (HubSpot).
• Coordinate with the marketing team for lead generation activities.
• Handle client interactions, product demonstrations, and negotiations.
• Track and report sales performance metrics and activities.
• Identify process improvements and implement best practices.
• Manage customer escalations and ensure high customer satisfaction.