paycor
Inside Sales Representative - Canada
mSupply
Remote, CAN
Full-time
Mid · 2+ years experience
Remote
Discovered 3 weeks ago
Free
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- Estimated to make 15-30 outbound calls per day to assigned/designated customers to develop new business and gain share of potential and wallet share/contribution.
- Processes customer requests for pricing, information, and availability regarding products.
- Processes customer orders for products both in stock and special order.
- Identifies, researches, and resolves customer issues using the computer system.
- Responsible for following up on customer inquiries not immediately resolved.
- Provides customers with product and service information and promotes Up-selling products and services.
- Responsible for completing call logs and reports.
- Research billing issues.
- Raise awareness and communicate with management of trends in customer calls.
- Coaches’ customers how they can utilize computer systems to assist in resolving problems.
- Maintains proficiency with company computer systems in aspects related to job, such as data entry, messaging, call logs, data notations, queue updates, batching, or other job & office functions and requirements.
- Other duties as assigned.
- Prolonged sitting (up to 8 hours), with intermittent standing and walking throughout the shift
- Continuous use of fingers, hands, and arms for computer and office-related tasks
- Comprehensive health benefits, 100% paid by the company - extended health coverage, dental, vision, and prescription drugs, effective your first day
- Life insurance, plus short- and long-term disability coverage
- RRSP with company contributions
- Paid time off - vacation, holidays and personal days
- Employee Assistance Program (EAP); Employee discounts and much more...
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