Inside Sales Representative

Simply put, we will work together to simplify businesses' IT with Cloud technology so they can focus on what really matters, making people’s lives better. Discover how we do that here: www.sherweb.com/about/.

An Inside Sales Representative has a number of sales-related duties and responsibilities, including but not limited to: Working with Account Managers to help them grow their book of business Establishing relationships with resellers and helping them manage day to day interactions with Sherweb Communicate internally across multiple departments as a liaison for the sales team Assisting account managers with internal processes (pricing or credit requests, escalations, etc.) Identify sales opportunities & collecting customer information for future follow-ups Book meetings and calls between representatives and partners Coordinate internal and external partner-experience feedback Updates job knowledge by studying new product descriptions; participating in educational opportunities Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Working with Account Managers to help them grow their book of business

Establishing relationships with resellers and helping them manage day to day interactions with Sherweb

Communicate internally across multiple departments as a liaison for the sales team

Assisting account managers with internal processes (pricing or credit requests, escalations, etc.)

Identify sales opportunities & collecting customer information for future follow-ups

Book meetings and calls between representatives and partners

Coordinate internal and external partner-experience feedback

Updates job knowledge by studying new product descriptions; participating in educational opportunities

Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

2 years of experience in a customer-facing position

Proficient with CRM dashboards, activity management and other functionalities

Ability to juggle multiple tasks and priorities

Strong time management and organizational skills

Strong written and verbal communication skills

Excellent knowledge of Microsoft products (Outlook, Teams, Excel, Dynamics CRM)

Experience in a similar, or sales role is preferred

Experience in IT is preferred

Bilingual (English/French will be an asset for internal communications)

Office hours between 8am to 7pm Eastern Time.

A friendly and diverse work culture with inclusion and equality at the heart of our actions

State-of-the art technology and tools

A results-oriented culture where talent, action, and thinking outside the box are given due recognition

Annual salary review based on performance

Generous and caring colleagues of various professional and cultural backgrounds

A career path with opportunities to learn and grow

Proximity to your direct manager and open, honest communication to support your development

Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career

Last but not least: “Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year

At Sherweb, we believe in pay transparency and fairness. The salary range provided is intended to give an indication of what you might expect for this role. However, we recognize that each candidate brings a unique set of skills and experiences. As such, the final compensation package will be tailored to reflect the specific qualifications and expertise of the chosen candidate, ensuring that we remain competitive and equitable in our offerings.

Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.

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