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Implementation Specialist
Jonas Software
Remote, CAN
Full-time
Mid · 3+ years experience
Remote
Discovered 3 weeks ago
Microsoft OfficeClub Caddie
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THE COMPANY
Club Caddie is a quickly growing technology start-up that builds golf course management software. We’ve had the privilege of recently being acquired by Jonas Software.
Jonas Software is the valued technology partner of over 40,000 customers worldwide in more than 15 countries. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the TSX (CSU.TO).
Club Caddie’s objective is to expand Jonas’ outstanding reputation and market share in the public, semi-private and multi-course operator golf business.
THE POSITION
Working on our implementation team and reporting to the Director of Implementation, we are seeking an ambitious, action-oriented individual to join our team of professionals as an Implementation Specialist
Job Responsibilities
- Scheduling meetings with clients following the sale of Club Caddie software and leading the collection of data and other information required to structure purchased software systems.
- Creating and managing a project plan for each client, detailing the tasks that need to be completed for the timely installation of Club Caddie software systems.
- Leading communications with clients throughout the software setup process to obtain feedback and approval.
- Using knowledge of golf course operations, structuring Club Caddie software systems based on clients’ individual needs and specifications.
- Training clients on how to use Club Caddie software systems and add-on modules that fit their specific needs.
- Creating a specialized document for each client, detailing all customizations made.
- Managing key deliverables and project milestones.
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