Implementation Engineer 2

• Analyse customer requirements, configure products, and support deployment across test and production environments. • Guide airline customers on filing CAT31/CAT33, Fare Families, and Fees with ATPCO, FareXpert, and Branded Fares. • Conduct detailed testing of solutions before customer validation. • Provide system and data setup guidance during testing and migration phases.

• Deliver functional support and troubleshooting during Fares product implementation and fare filing. • Perform service and consulting activities by analysing customer needs and product usage. • Support Sales teams and customer functional teams with expert product knowledge. • Provide post‑implementation maintenance and continuous support.

• Work closely with cross‑functional teams — Implementation, Account Management, Project Management, Pre‑Sales. • Document learnings and contribute to improving implementation processes. • Participate in industrialization and creation of new services around the product portfolio. • Willingness to travel 5–10% within APAC.

• Engineering degree or University degree in Computer Science (or equivalent IT experience) • IATA certifications (optional) • 4–6 years relevant work experience

· 🎯 A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.

· 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

· 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.

· 🤗 A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.

· 💰 A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.

· 🌟 A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.

· 🌈 A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.

· 📈 A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.

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Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

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