IMPLEMENTATION ADVISOR - LIGHTSPEED (CHRONOGOLF)

Overview

Key Responsibilities

• Oversee the end-to-end implementation of the Lightspeed platform and related integrations.
• Serve as the primary Golf SME and advisor to business and project stakeholders.
• Coordinate with implementation partners, vendors, and internal technology teams to ensure successful delivery.
• Validate business requirements and ensure alignment with golf operations best practices.
• Provide functional oversight across:
• Golf operations
• Tee-time and booking management
• Retail and pro-shop operations
• Oversee integrations between
• Lightspeed and third-party systems including:
• ERP/Finance systems
• CRM platforms
• Payment gateways
• Digital Channels
• ZATCA E-invoicing
• Inventory management solutions
• Support solution reviews, testing cycles, UAT, and go-live readiness activities.
• Identify implementation risks, gaps, and operational challenges, and recommend mitigation actions.
• Ensure implementation aligns with operational objectives and user experience expectations.
• Support stakeholder communication, training, and change management activities.
• Provide post-go-live oversight and stabilization support.

Required Qualifications

• 8+ years of experience in golf operations, golf technology, or hospitality systems.
• Proven experience overseeing or supporting.
• Lightspeed implementations and integrations.
• Strong understanding of golf club and hospitality operations.
• Experience working with system integrators, vendors, and enterprise technology teams.
• Strong stakeholder management and communication skills.
• Strong Experience in large-scale transformation or technology implementation projects.
• Familiarity with APIs, middleware, and integration architecture concepts.
• Ability to work in a client-facing and fast-paced project environment.
• Willingness to travel and work on-site in Riyadh.