مدير فرع -الطائف I Store Manager - Taif

Overview

• Join Nice One as a Store Manager in Taif to lead store operations, drive sales performance, and deliver an outstanding customer experience.
• This role is open to all candidates and supports diversity and inclusion.
• The ideal candidate is a strategic leader, commercial-minded, and capable of coaching a team to meet operational and financial targets.
• Primary Responsibilities – Lead store performance and customer experience
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• Own day-to-day store operations to ensure a safe, welcoming, and customer-focused shopping environment consistent with company standards and brand guidelines.
• Drive sales growth by setting clear targets, monitoring performance metrics, and executing plans to meet or exceed store revenue, margin, and KPI objectives.
• Recruit, train, coach, and develop store team members to deliver excellent customer service, achieve sales targets, and maintain high standards of product knowledge and presentation.
• Manage staffing, schedules, and labor costs to ensure appropriate coverage during peak periods while controlling expenses and maximizing productivity.
• Oversee inventory management including stock replenishment, stocktakes, shrink reduction, and timely reporting of discrepancies to minimize loss and support availability.
• Ensure effective merchandising and visual presentation in line with promotional plans, seasonal resets, and brand directives to enhance customer engagement and conversion.
• Handle escalated customer issues and provide timely, empathetic resolutions to protect customer satisfaction and brand reputation.
• Implement company policies and procedures for cash handling, health & safety, loss prevention, and compliance with local labor regulations.
• Collaborate with regional management, marketing, and supply chain teams to execute local events, promotions, and operational initiatives that support commercial objectives in Taif.
• Prepare regular reports on store performance, sales forecasts, and team development needs; use data to recommend improvements and action plans.
• Qualifications and Skills – Commercial, operational, and people-focused
• Bachelor’s degree or equivalent experience in business, retail management, or a related field is preferred; relevant certifications are a plus.
• 3+ years of retail management or assistant manager experience with a proven track record of achieving sales targets and managing store operations.
• Strong leadership and coaching skills with experience developing teams, conducting performance reviews, and building a positive store culture.
• Excellent commercial acumen, analytical skills, and the ability to translate sales data into actionable plans.
• Proficient in POS systems, basic accounting principles, and inventory management processes; experience with CRM or retail management systems is advantageous.
• Outstanding communication and interpersonal skills with the ability to engage customers and motivate staff across diverse backgrounds.
• Organized, detail-oriented, and capable of managing competing priorities in a fast-paced retail environment.
• Valid driver’s license and willingness to travel locally within Taif for meetings or store support when required is a plus.
• Fluency in Arabic and good command of English preferred to support a diverse customer base and regional reporting.
• Personal Attributes – Integrity, resilience, and collaborative leadership
• Customer-centric mindset with a commitment to delivering exceptional service and building long-term relationships.
• Decisive and solution-oriented leader who remains calm under pressure and drives continuous improvement.
• Inclusive and respectful, fostering a team environment where all colleagues feel valued and supported.
• High integrity, dependable, and accountable for meeting commitments and maintaining standards.
• Flexible and adaptable to changing retail priorities, peak periods, and special events.
• Benefits and Work Conditions – Rewarding retail leadership role
• Competitive salary with performance-based bonuses and incentives tied to store results.
• Opportunities for career progression within Nice One’s retail and regional leadership teams based on performance and development.
• Comprehensive onboarding, leadership training, and ongoing coaching to support success in the role.
• Standard retail working hours with flexible scheduling to cover store needs, including weekends and local peak times.
• Employee benefits in line with company policy and local labor laws, and an inclusive workplace that values equal opportunity.
• How to Apply – Lead Nice One’s Taif store team
• To apply, submit your resume and a brief cover letter via our online recruitment portal.
• Please indicate your current city of residence (Taif), relevant retail management experience, and a short summary of your leadership approach and why you’re interested in this Store Manager role.
• We welcome applicants from all backgrounds and look forward to reviewing your application.