Human Resources Generalist

Role Overview

Core HR Responsibilities

• Support recruitment activities including job postings, candidate screening, interviews, and offer coordination.
• Coordinate onboarding, orientation, documentation, and offboarding processes.
• Maintain employee records, HR databases, and personnel files.
• Provide guidance on HR policies, procedures, benefits, and workplace practices.
• Support employee relations matters, investigations, conflict resolution, and disciplinary processes.
• Assist with probation reviews, performance evaluations, and development plans.

Administration and Payroll

• Coordinate leave, attendance, working-hours, and other employee administration processes.
• Support payroll preparation with employee information, attendance data, and HR changes.
• Assist with compensation, benefits, incentives, and other HR programs.
• Monitor employee documentation, contracts, certifications, and compliance requirements.

Policies and Compliance

• Develop and maintain HR policies, procedures, forms, templates, and employee communications.
• Ensure HR practices comply with applicable employment legislation, company policies, and internal controls.
• Maintain confidentiality and protect sensitive employee and company information.
• Identify opportunities to improve HR processes, employee experience, and operational efficiency.

Engagement and Development

• Support employee engagement initiatives, surveys, recognition programs, and company events.
• Coordinate training, professional development, and learning activities.
• Assist with organizational development, workforce planning, and continuous HR improvement initiatives.
• Partner with department managers to understand workforce requirements and provide HR support.

Reporting

• Prepare HR reports, workforce data, headcount reports, and management dashboards.

Required Qualifications

• Proven experience in Human Resources, HR Generalist, HR Operations, People Operations, or a related role.
• Strong understanding of recruitment, onboarding, employee relations, HR administration, and performance management.
• Good knowledge of employment policies, HR procedures, and workplace practices.
• Strong communication, interpersonal, stakeholder management, organizational, and time-management skills.
• Strong attention to detail and ability to manage confidential information professionally.
• Strong analytical and problem-solving skills and ability to manage multiple HR activities and deadlines.
• Ability to work independently while collaborating effectively with managers and HR teams.
• Good English communication skills.

Systems and Tools

• Experience with HRIS, payroll systems, applicant tracking systems, or employee management platforms is an advantage.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook is required.

Preferred Qualifications

• A bachelor’s degree in Human Resources, Business Administration, Psychology, Management, or a related field is preferred.
• CIPD, SHRM-CP, SHRM-SCP, or an equivalent HR certification is an advantage.
• Additional languages are an advantage.

What the Employer Offers

• Broad exposure across recruitment, employee relations, HR operations, performance management, and people development.
• Exposure to workforce planning, organizational development, HR analytics, and employee engagement initiatives.
• Potential career progression into senior HR, HR business partnering, HR management, people operations, talent management, or head of HR roles.
• Collaborative professional environment with training, certifications, mentorship, career development, compensation, incentives, and benefits.