HR Systems and Innovation Lead

Role Purpose

Key Responsibilities

• Work with Global Head of Transformation & Ops on the HR technology and AI strategy, including selection, governance, and optimization of HRIS platforms and related systems.
• Drive end to end PX process re-design, standardization, and continuous improvement seizing digital and automation opportunities, to ensure accuracy, efficiency, and compliance.
• Enable and ensure high quality data governance, building a single HR source of truth that supports reporting and analytics as foundation of business decision making.
• Lead major HR transformation programs, including system implementations, user experience improvement, and employee journey redesign.
• Oversee the ongoing maintenance, configuration, and performance of HR systems, coordinating with software vendors and system integration partners to ensure issues are resolved promptly, releases are managed effectively, and service levels are maintained.
• Partner with IT to ensure HR data flows and process triggers are accurately activating downstream systems and functions, including Payroll, Corporate Directory, and other business-critical integrations, maintaining data integrity across the full employee lifecycle.
• Champion and promote the use of systems, automation and AI-enabled tools to improve operational efficiency and support HR to thrive and act as strategic partner to the business.

Experience Required

• Minimum 8–10 years of experience in HR technology and transformation programs within global organizations.
• Strong expertise in HRIS platforms such as Darwinbox, Workday, SAP SuccessFactors, or Oracle HCM and integration with downstream systems/ERPs
• Proven capability in process optimization, employee journey design, and operating model development.
• Track record of working on large-scale HR transformations with measurable efficiency and experience improvements.
• Experience managing and influencing cross-functional stakeholders and third-party vendors.
• Proficiency in HR data architecture, master data management, and people data structures that ensure accuracy, consistency, and compliance across systems and jurisdictions.
• Experience establishing HR system support frameworks, including incident management, release coordination, SLA governance, and oversight of internal and external support resources.
• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field; Professional HR, HRIS and project management certification are a plus.

Success Measures

• Measurable improvement in HR process efficiency and innovation, including reduction in manual effort and processing time across key HR workflows
• HR technology platforms operating at high adoption rates, with positive usability and satisfaction feedback from HR teams, managers, and employees
• HR data integrity maintained at high accuracy levels across all systems, with a single, trusted source of HR data available to support reporting and business decision-making.
• Major HR technology and transformation programs delivered on time, within scope, and with adoption outcomes that meet or exceed defined targets.
• HR systems operating within agreed SLAs, with incidents resolved promptly and releases coordinated with minimal disruption to the business.